UX Researcher- IaaS Tribe

Founded in 1999, Scaleway, the cloud of choice, helps developers and businesses to build, deploy and scale applications to any infrastructure. Located in Paris, Amsterdam and Warsaw, Scaleway’s complete cloud ecosystem is used by 25,000+ businesses, including European startups, who choose Scaleway for its multi-AZ redundancy, smooth developer experience, carbon-neutral data centers and native tools for managing multi-cloud architectures. With fully managed offerings for bare metal, containerization and serverless architectures, Scaleway brings choice to the world of cloud computing, offering customers the ability to choose where their customer’s data resides, to choose what architecture works best for their business, and to choose a more responsible way to scale.

We want all our actions and decisions to bring us closer to achieving our vision: building and scaling technologies that make sense to us, to our customers and their end users. Scaleway is the challenger nobody’s expecting.As our business scales, the customers and developers we serve are increasingly diverse and global. Giving them an unbeatable experience is central to our business strategy and value proposition. To better understand them, we've discovered that the best way to deliver the highest value and performance is by incorporating a well-rounded team that leverages diverse perspectives,  knowledge, skills, and cross-cultural understanding. 

Singularity: We do it our own way. 

Community: One company, one culture

Adventure: Level up if you dare, never stop innovating. 

Leadership: Be the leader you want to follow.

Excellence: We want to be customers' first choice as a cloud provider.

Rock Solid: You can always count on us! 

At Scaleway, we are building the most complete cloud ecosystem in Europe. To this end, we rely first and foremost on a crystal-clear, quality user experience. We don’t want our users to get lost in complex interfaces. We believe there is no technical challenge that can’t be transformed into a smooth and friendly experience for our clients.

We aim to make user experience design a pillar of the cloud industry.

Reporting to our Lead UX Researcher, you will be a key player in our growing UX & Research team, working closely with our Product Managers and Product Designers to generate user insights that help the team make informed decisions.

You will help the IaaS Tribe make highly technical concepts as understandable as possible, and take a pedagogical approach internally to achieve this goal.

The IaaS Tribe is composed of 6 squads. They provide the core of any cloud infrastructure with products such as Instances, dedicated servers, or network products.

This position can be either: 

- Based in our offices in Paris or Lille (France), partial/full remote is possible

- Fully remote in Europe

On average our process lasts 2-3 weeks days and offers usually follow within 48 hours 🤞

To learn more about us 🌐Scaleway website  | Scaleway’s blog| Scaleway on Twitter