UX Researcher 4 | CODE

Apply now for a career that puts wellbeing first!

GET TO KNOW US

Gympass is a corporate wellness platform that connects you to thousands of fitness & wellness partners, all with one simple monthly membership. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 offices around the world. At Gympass, you not only have the opportunity to build a career in a fast-paced global environment - but you'll make wellbeing universal, so everyone can be happy and healthy. 

THE OPPORTUNITY

We are hiring a Senior UX Researcher to join the CODE team in Brazil! 

If you want to be part of a high-level UX Research Team and contribute with ResearchOPS and insights management, this is the position for you!  
You will be part of the Product Development team and will respond to the Lead of Global UX Research.
We are in the expansion and growth phase as a company! Our main mission is to promote a healthier life for everyone! To join this goal, we are looking for new professionals with an entrepreneurial vision, a mature vision of how to effectively impact the Upstream and Downstream of product development via UX Research. 

YOUR IMPACT

• You'll be working to promote a more efficient workflow in the UX Research teams, suggesting ResearchOPS best practices and supporting the management of the UX Research pipeline;
• You'll make usage of qualitative research with inputs from Data Science, Surveys, Market Research and Product Data to craft actionable insights;
• You'll boost Atomic Research and contribute to promote UX Research culture in an agile context of product development;
• Present research findings and recommendations to project stakeholders through written and dynamic reports, including how to measure the expected impact guiding product strategy;
• Work close to product managers, product designers, SWE and Data analysis to escalate user feedback and turn user insights into actionable recommendations, aiming to reflect in the Product development cycle;
• You'll work with multiple contexts, with B2B and B2B2C user's group, with autonomy and space to growth as professional.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

WHO YOU ARE

• You know how to get user insights and make them reflect in product development, turning them into actionable experiments guidelines and impacting the product roadmap;
• For that, your main experience should be in Product Development teams, with successful and professional application of UX research in Digital Products (from designing research scopes to reporting findings from different sources like user interviews, survey's results and internal data);
• Domain in UX Research briefings and proposals (research design);
• Previous experience with the management of Research pipelines and ResearchOPS contributions
• Basic domain of Excel/Google Spreadsheets features and the basics of statistical concepts;
• Familiarity testing with prototypes (rough drafts and sketches, paper prototypes, working prototypes) and live builds, from recruitment participants to analyzing results to share with the team;
• Demonstrate strong analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidences;
• Excellent communication skills are a must, you need to be able to articulate ideas clearly when speaking in Portuguese and English; your main audience will be product managers and product designers!
• Able to work independently on multiple projects at once;
• Ability to organize and prioritize while working on multiple, simultaneous projects of varied size and complexity;
• Advanced/Professional level of English (English is our main language in the company! All the research findings and reports are necessarily delivered in English, you’ll conduct research with foreigner users all the time);
• We won't focus on your main bachelor's degree! We'll consider people from Business administration to Social Science, Human-Computer Interaction to Digital Design or related field or equivalent practical experience; Complementary courses in Product Management, Product Analytics and Product Development are very welcomed!Your wellbeing.
• Bonus Points If:
  • You have Design skills related to problem-solving methods;
  • Experience on UX Design and/or with Information Architecture;
  • Experience working within a global team is a huge plus.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in UX Research in Digital Products, Research Design and Advanced/Professional level of Englishare mandatory requirements.

WHAT WE OFFER YOU

We're a wellness company that is committed to the health and well-being of our employees. Our flexible program allows you to customize your benefits, according to your needs!

Our benefits include:

WELLNESS: Health, dental, and life insurance.

FLEXIBLE WORK: Choose when and where you work. For most, this will be a hybrid office/remote structure but can vary depending on the needs of the role and employee preferences. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE: We understand that together, Gympassers and their leaders can make the best decisions for their own individual scopes. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.

GYMPASS: We believe in our mission and encourage our employees and their families to find their passion too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

PAID TIME OFF: We know how important it is that our employees take time away from work to recharge. 

Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday.

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family.

100% paid parental leave of 6 weeks to all new parents, of both biological and adopted children, regardless of gender and parent's relationship with the co-parent, Also extended maternity leave under local legislation 

CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.  

CULTURE: An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page! 

And to get a glimpse of Life at Gympass… Follow us on Instagram @gympasscareers and LinkedIn!

Diversity, Equity, and Belonging at Gympass

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Gympass is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Job Applicant Privacy Notice.

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