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Discover our galaxy 🪐
Since 2013, when Malt was founded by Vincent Huguet and Hugo Lassiège, we have become Europe’s fastest-growing freelance marketplace.
By acquiring Comatch (the Berlin-based leading marketplace for top freelance management consultants and industry experts) in 2022, we’re now home to a dynamic community of 430k+ freelancers, 50k+ companies, and 500+ Malters.
We’ve built the industry’s leading freelance management solutions—all on a powerful, data driven—to match companies with the right freelance talent.
But we’re more than just a connector. Our marketplace streamlines freelancer-client communications, simplifies administrative and legal tasks, expedites invoicing and payments, and so much more.
Today, our company is growing fast! We need people like you to help us write this next chapter.
We are a tech company with a human approach 👽
- Strong company culture fueled by 500+ Malters from 40 countries
- Offices in France, Germany, Spain, Belgium, United Kingdom, the Netherlands and the Middle East
- Committed to equality and diversity (50% of people managers are women)
- Strong career path policies allowing all Malters to develop and grow equally
- Backed by renowned investors including ISAI, Eurazeo Growth, Goldman Sachs and BPI France
- Recognized twice by LinkedIn as one of the best start-ups to work at
Explore your future career 🔭
We are looking for a User Researcher to run research projects both on the freelancer and client side, and to coach and empower Product Designers and Product Managers regarding User Research.
As our second User Researcher, you will be joining the Product Design team, reporting to Caroline, our Lead User Research and Lead Design Ops. You will be working closely with the Product Managers, Product Designers, Data Analysts, and Engineers of the 10 squads of the Malt Product Team.
Key responsibilities ✨
- Work closely with the Lead User Researcher to define the User Research Strategy in order to scale User Research at Malt.
- Work closely with product managers, product designers, and product data analysts to identify and prioritize research needs.
- Plan and conduct the appropriate research studies (from exploratory to evaluative research methods).
- Empower and coach the Product Managers and Product Designers on their User Research projects in order to scale your impact.
- Collaborate with Product, Data, and customer-facing teams to collect and adequately activate user feedback across the product-building process.
- Encourage an empathic mindset and advocate for a user-centered approach to product development while balancing business needs.
About you 🧑🚀
- You have 2-3+ years of experience in User Research, preferably in tech companies and/or design agencies
- You have a great background in qualitative research methods such as user interviews, usability tests, observations, and surveys.
- You speak English and French fluently (additional languages are a bonus!) and have excellent communication skills, with a strong ability to synthesize and communicate ideas.
- You want to participate in all aspects of hands-on research such as planning, recruiting, analysis, and collaboration with design and product teams.
- You like to teach User Research and coach Product Managers and Designers to increase their autonomy regarding User Research.
- You are excited by the challenge of scaling User Research in a fast-paced scale-up and shaping how people will work in the future!
How to join the mission? 🚀
- First call with Neige, our Senior Talent Acquisition Manager, to better understand your background, aspirations and answer any questions you may have (45 minutes)
- Interview with your future manager, Caroline, to delve into your experience and the specifics of the role. (60 minutes)
- Home assignment for you to complete in one week, after which we will schedule a follow-up discussion with members of the Product teams to explore your work.
- Final interview with Belen, our Chief Product Officer, to discuss Malt’s long-term vision
Malt is the perfect space to thrive personally and professionally 💫
- Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris
- Equity: Every Malter is entitled to stock options
- Lunch vouchers: €9/day on your Swile card.
- Transportation: 50% reimbursement (any type of transport)
- RTT: From 8 to 12 days off
- Sports: company participation to a Gymlib membership
- Malt sabbatical: After three years of service, every malter is entitled to one month of sabbatical leave.
- Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow.
- Remote work: full remote, with a possibility to work from any of our offices
- Annual off-sites: Les Arcs, Amsterdam, Ibiza… Where next ?
Ready? Get your ticket to Malt 🪐
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- What's the salary range for the User Researcher position?The suggested salary for this position is $126,000 - $178,500*
- Is telecommuting possible for this position?No, telecommuting is not possible for this position
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