User Researcher, Freemium Product Insights

Spotify is looking for a User Researcher to join the Freemium platform teams who enable the user journey from our free app to our paid products.

You will work on a team of qualitative and quantitative user researchers and support Messaging, Commerce and Customer Service platforms at Spotify. These platforms are an ecosystem of self-service APIs and tools, which come together in several internal products. Your goal would be to help us understand the users of these platforms, who are also your colleagues as well as our end users, who are Spotify listeners.

You will build a deep understanding of our users' needs, goals and workflows, turning qualitative and quantitative user research into insights to ensure that we are building platforms that make Spotify employees productive and result in high end user satisfaction. 

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.