Staff Product Manager (L4) - Programmable Video

See yourself at Twilio

Join the team as our next Staff Product Manager, Developer Experience - Programmable Video 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to provide a delightful developer experience as they onboard and build their applications with video capabilities. 

As a Programmable Video team, we strive to make it incredibly simple for customers to embed video into their solutions to powering meaningful conversations at scale. We do this by providing an exceptional developer experience with programmability at every level, high quality global infrastructure that is cost-competitive, and differentiated media processing capabilities. 

We are looking for a passionate and experienced product leader to join the team responsible for the core developer experience. As a product manager, you will be responsible for providing a delightful developer experience as they onboard and build their applications. 

Responsibilities

In this role, you’ll:

• Own the long-term product vision for programmable video developer experience. Be an advocate and champion for the needs of developers who are building their applications using Twilio Video. Represent your product roadmap and business metrics to Twilio’s executives, customers, and to product teams across the company
• Spend time with developers to deeply understand the problems they are trying to solve and help them to be successful. Deeply understand the developer journey, from onboarding through building an application
• Prioritize your backlog to ensure you are always delivering the highest value features. Manage project plans for on-time development and release. Ensure that engineering is working on the right things at the right time.
• Craft the developer experience. Work closely with engineers  and cross-functional teams on defining solutions to address gaps in developer experience.
• Demonstrate excellent verbal and written communication - ensure that complex ideas, thoughts, and vision can be communicated simply and effectively.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• You have 5+ years experience as a Product Manager for a technology company.  
• Excellent communication skills, both written and oral. You can tailor your message based on the audience.
• You have experience shipping products in a fast-paced environment, overcoming obstacles and delivering customer value
• You have experience leading cross functional teams and know how to get the best out of your team
• You are data driven with strong analytical skills
• You have experience writing code - for fun, college, or work. We are looking for someone with a technical bent to communicate with our engineers and engineering management, as well as our large developer base.
• You have worked with Enterprise customers in the past and understand what it takes to deliver and enterprise-grade solution

Desired:

• Experience with media communication technologies; including real time audio and video, and media transport protocols

Location 

This role will be based in our Denver, Colorado office or remote, USA

Approximately 10% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

(Location dependent information)

*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

*If you are a Colorado applicant:

• The estimated pay range for this role, based in Colorado, is $105,728.00 - $166,144.00
• Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.