Staff Product Manager

Credit Karma is a mission-driven company, focused on championing financial progress for our more than 110 million members in the U.S., Canada and U.K.  While we're best known for pioneering free credit scores, our members turn to us for tips as they work on their  financial goals, including helping them monitor their credit, identity monitoring, searching for credit cards, shopping for loans (car, home and personal), and growing their savings* -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,100 employees across our offices in Oakland, Charlotte, Los Angeles and London.

Credit Karma is building a full-scale financial platform to champion financial progress by helping our 100M+ members improve their credit, pay off debt and plan for the future. The Credit Karma Money team is a fundamental piece to achieving that vision. We want to change consumers' relationship with money, to help them spend wisely, save for the future and build wealth. With the launch of high yield savings and checking/ debit a few years back, we are well on our way to achieving this vision of helping our members throughout their financial journey. The Risk product team is on a mission to simplify experiences for members while protecting their money and interests from fraudsters/ abusers. It involves collaborating with operational and engineering teams, building the right tools to support our members, and accelerating product development. Reporting to the Sr Director of Product Management, the Risk (Tools & Workflows?) PM will design and build this platform and features that make all of this possible. You will be a creative and technical thinker, one who appreciates interesting complicated challenges and building new products from the ground up. You will define a vision, strategy and lead a team in executing a roadmap for the CK Money tools platform at Credit Karma.

*Banking services provided by MVB Bank, Inc., Member FDIC

WHAT YOU'LL DO

• You will build our internal tools and platforms to create an optimal support experience for our members as well as detect, prevent & monitor risky activities
• You will partner with Banking Operations, Risk Strategy, Fraud Operations and Data Science teams to drive decision effectiveness and teams efficiencies, and present product recommendations to leadership
• You will establish clear vision and strategy, and support your product team in understanding stakeholder pain points, develop roadmaps and act on them
• You will guide product development with an outstanding team of Engineers, Strategists and Analysts to create impact for our business users
• You will make data-driven product decisions supported by both metrics and qualitative research

WHAT'S GREAT ABOUT THIS ROLE

• An outsized ability to make an impact on member journeys and preventing fraud
• Join an experienced team of accomplished Product Managers, engineers and operation specialists all working towards the common goal of empowering Credit Karma Money users in unique, creative ways
• Build high-quality products that promote the trusted relationship our users have with and impact our high-growth business.

MINIMUM QUALIFICATIONS

• Technical background (degree or work experience)
• Proven quantitative, statistical and analytical, and technical skills with the ability to use insights to make data-driven decisions
• 5+ years of Product Management experience in fraud, risk, security or a related role
• Experience developing product/ platform strategy while also having the capability to roll-up sleeves and deep-dive into systems/ services to provide detailed technical guidance to the team
• Technical level understanding of financial / payment platforms

PREFERRED QUALIFICATIONS

• Experience at a regulated Financial Institution
• Deep understanding of banking rules and regulations
• Deep understanding of NACHA, payment networks and finance ecosystems
• Deep understanding of fraud technology, tools, and products
• Entrepreneurial spirit, grit, and ability to get things done