Staff Product Designer, Acuity (Remote)

Squarespace is a design-centric product company at heart. Acuity Scheduling is a distinct brand and product platform that sits within the Squarespace suite of products alongside Tock and Unfold. As a full-service scheduling platform, Acuity provides powerful tools like calendar integration, invoices & payments, client bookings, reminders, intake forms, physical products, classes & customer loyalty programs. It is much more than just appointments. Acuity is one platform with multiple access points from within Squarespace. The Acuity mission is to “help businesses who rely on appointments do more of what they love.” We help entrepreneurs start and grow their service and appointment businesses by allowing clients to directly schedule appointments with our users seamlessly, helping users manage day to day tasks efficiently and take away the administrative burden of their business so users can focus on what they love

What are we looking for? An experienced Senior or Staff level Product Designer to help guide the visual design direction for www.acuityscheduling.com and partner with PMs and Eng across the group to build a growth engine within the Acuity product experience. We are looking for a strong background in visual, web, mobile-first interaction design and design-systems, especially those within Saas product-focused. You should be comfortable working closely with product managers, engineers, user research, content strategy, analytics and product marketing. You will own the full user journey of our scheduling experiences, and documenting the access points to/from Squarespace, including how our new brand guidelines impact the overall end to end product experience across all surfaces. 

You will report to the Product Design Director of Acuity Scheduling.

RESPONSIBILITIES

Summary: You will be responsible for improving the current experience of Acuity Scheduling through top of funnel from acuityscheduling.com throughout the entire customer lifecycle. You will also work heavily with other designers to develop unified, new concepts that push the entire experience forward. 

• Think holistically about the user journey and product ecosystem
• Create thoughtful, elegant solutions to complex problems, and present those solutions clearly and effectively
• Utilize and improve upon existing design paradigms, while simultaneously pushing to evolve our design language and systems by collaborating with our Design Systems team.
• Collaborate with product and engineering teams from concept through delivery and beyond and maintain clear team alignment around goals and priorities
• Contribute to OKRs, product strategy, vision, and roadmap by working closely with PM and Engineering partners as well as talking to CustOps, users and looking at data in equal measure, to help define key metrics in order to track success and business impact
• Collaborate closely with cross-functional teams including Marketing and Brand, UXR and UXCS to develop and deliver product consistency that is relevant and on-brand, such as information architecture, sitemaps, and wireframes that tell a cohesive story of opportunities for improvement.
• Able to mentor or coach more junior designers through pairing and ongoing relationship development.

QUALIFICATIONS

• 6+ years of experience
• Deep experience with sketching, wireframes, visual design, and prototyping for product and web design experiences, as well as an affinity for consistency, color, typography, photography, and animation with a mobile-first mindset.
• Deep experience with, facilitating and understanding of UX methodologies including research, prototyping, testing, and iterating with an experimental and iterative mindset.
• Can go broad and deep in your work - use of a systems approach to design, applying service design and information architecture, with the ability to also dive into the work with a keen eye for even the smallest of details.
• POV and passion for products you design and the impact they have in the world
• Understanding of HTML, CSS, JavaScript, browsers, and mobile devices

A portfolio of 2-3 case studies, relevant product and UX design work displaying current trends in design and technology and speak to the impact of the design decisions on the overall user experience as well as the business needs is required for consideration for a Staff Product design role.

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $170,000 - $299,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.