What is the type of contract for this job?

The contract for this job is a Full-time contract

What's the salary range for the Sr. Retail Product Marketing Manager position?

The suggested salary for this job is $148,500 - $180,000*

Is telecommuting possible for this job?

No, telecommuting is not possible for this job

Sr. Retail Product Marketing job at Betterment

About Betterment

Betterment is a leading, technology-driven financial services company that offers investing and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission: making people’s lives better. We’re headquartered in NYC and offer hybrid NY-based positions (three days/ week in-office).

About the role

As Senior Manager, Retail Product Marketing, you will play a pivotal role in the growth of our critical consumer investing and savings business. Your position is a blend of strategic thinking, creative storytelling, deep customer and market insight, and constant and effective collaboration to achieve our business goals. You’ll develop and execute go-to-market strategies for new and existing products across the entire retail feature set, and craft a clear and differentiated messaging strategy that resonates with our target audience. Most importantly, you’ll serve as the connector across all of our internal teams, including product, growth and customer marketing, creative, investing and many others, helping to bridge the gap between Betterment and the market. Through your leadership, you’ll help to increase awareness, adoption, and engagement of our customer base -- and increase revenue through new customer acquisition, retention, increased net deposits, cross-sell, upsell, and more.

This role is based out of our NYC office. For jobs based out of our NYC HQ, we require in office attendance Tuesday through Thursday, weekly. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees.

New York City: $135,000 - $155,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.

A day in the life

Define our product-market fit, highlighting both how Betterment resonates with our target and tenured customer’s needs and pain points in a differentiated way. Iterate on our product marketing strategy, including positioning, messaging and value propositions for our retail suite of products and features.
Know our category: monitor industry trends and competitive activity and provide insights that guide our positioning and go-to-market strategies.
Collaborate with our Strategic Insights team to turn insights into action, as well as identify needs for additional market research.
Collaborate with Product and Investing teams to influence the product roadmap, drive impactful product launches, and generate more value out of our existing feature set.
Identify and pursue opportunities for awards and more robust claims and testimonials to be used across marketing channels and within our user experience
Generate ideas for acquisition, cross-sell, and revenue optimization, leveraging customer behavior, category insights, and market trends
Own the website experience alongside Web Operations and Creative, ensuring our story is clear, organized, and relevant
Regularly collaborate with our first-class team of marketers, including Acquisition, CRM, and Creative designers, writers, and content creators to help bring ideas to life in a compelling and consistent way, across channels
Define, test, measure: regularly evaluate and iterate on marketing programs with an eye towards achieving intended user behavior and alignment to revenue objectives

What we’re looking for

8+ years of experience in product marketing or brand marketing, ideally within direct-to-consumer brands, finance, or technology
Proven track record of success driving product marketing and go-to-market strategies for consumer technology or financial services brands
Knowledge of and a passion for the financial services industry
Analytical mindset with the ability to interpret data, draw insights, and identify new opportunities
A Strategist, Idea Generator, Leader, and a Doer
A natural collaborator who is able to build strong relationships cross-functionally, advocate for resources, and get things done
Strong project management skills: plan, execute, and monitor initiatives effectively
Creative problem-solving abilities and a passion for innovation and continuous improvement
Someone who can ask the hard questions and lead the way to find answers

What being at Betterment means for you

We change lives

Join a community of innovators working to transform financial outcomes for real people. Your work will make an impact, always laddering up to our mission: making people's lives better.

We set audacious goals

We set them for the company, our customers, and ourselves—and we won’t stop until we reach them. We don’t just show up; we give our all, then celebrate our wins.

We value all perspectives

When we collaborate, we're at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community.

We invest in you with:

A competitive suite of benefits, including: medical, dental, and vision insurance; life and AD&D insurance; STD and LTD benefits, including infertility support and World Professional Association for Transgender Health approved benefits; and generous parental leave.
Flexible paid time off (and encouragement to use it!)
Meaningful opportunity for community building through our 7 Employee Resource Groups
Empowerment to own and lead change and affect the business
Dedicated professional development opportunities
Lunch from our in-house chef three days a week at our NYC headquarters

What happens next

We’ll take a few weeks to review all applications. If we’d like to spend more time with you, we’ll reach out to arrange next steps, which will include 3-4 sets of meetings with your future colleagues.

In the interview process, we’ll look to learn more about your skills, experiences, capabilities, and motivators. Many of our questions will be aimed at understanding how you might operate here at Betterment. Depending on the role, we may ask you to complete a case study exercise or technical assessments, as we want to collect a robust set of data points to better inform our decisions.

On average, it takes us around 3-5 weeks to make a hiring decision, depending on your availability and sense of urgency. As a best practice, we aim to interview at least 2-3 final round candidates before making a hiring decision. Please note that, as we usually receive an overwhelming number of applications for open positions, we’re unable to offer individual feedback during the interview process.

We recognize that interviewing for a new role is a big deal. We appreciate you considering Betterment as the next step in your career, and our Recruiting Team is here to support and advocate for you through the interview process!

Betterment is dedicated to providing accommodations to candidates upon request. If you need accommodations at any point throughout the interview process, please reach out to your recruiter.

Please note that in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Come join us!

We’re an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, marital status, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, predisposing genetic characteristic, domestic violence victim status, arrest records, or any other characteristic protected under applicable federal, state or local law.

E-Verify Statement

Betterment participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)

CPRA Language - CA Applicants ONLY

We collect and store personal information for the purposes of candidate tracking (for this role and future opportunities). The information you provide in the course of completing your application will be kept for up to 24 months. We use tools provided by third-party service providers but do not share candidate information for any purpose other than for recruiting. To access the data that is collected, request deletion or to make updates to your candidate profile, please email [email protected].