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This is a W2/salaried contract. The rate reflects the fact it's a W2 contract.
Are you looking to be part of a world-class enterprise design team dedicated to crafting incredible user experiences? Would you like to drive impactful work that helps millions of people see and enjoy more of the world? Are you passionate about solving hard problems and creating order out of uncertainty?
Key to this mission, our client’s Experience Design organization (XD) is a global, cross-disciplinary team that unites user experience design, content design, and research to enable innovative, relevant, and cohesive experiences that serve the needs of all the travelers, partners, and agents.
Our client is looking for a motivated and experienced content designer to help them envision and deliver delightful customer experiences across their portfolio, including Loyalty, Insurance, Media, and their Design System. As a Sr Content Designer on their XD team, you'll help them achieve that mission by bringing clarity, consistency, usability, and delight to their experiences.
You'll cover a large domain area, collaborating on design solutions with product owners, designers, researchers, and engineers, and you’ll demonstrate an inclusive and human-centered approach to your work in product content. Drawing insights from user research, product teardowns, and other sources, you’ll identify, investigate, and craft solutions to content-design problems across the customer journey, and you'll participate in lab testing that enables you to see the impact of your work on the products they build.
What you'll do:
Reporting into centralized Content Design practice, XD Content Designers drive the content strategy and the approach to content design within large and complex areas of our client's product (Web and app) ecosystem. As members of their XD community, they exemplify sound practices in human-centered content strategy and design. (They’re looking for team members who can lead by example!) And while no two days in the role are identical, your main responsibilities as a Sr Content Designer will look something like this:
Who you are:
They realize that content strategy and content design are constantly evolving, and they know that no two people enter this field through the same path. So they're not expecting you to be a specialist in everything listed here, but they do ask that you demonstrate expertise commensurate with the job level in whichever methods you apply. They're also looking for people who will contribute frameworks to their growing team and their design system, so they're excited to see how you scale your thinking!
ABOUT THE HIRING PROCESS:
Qualified candidates will be invited to do a screening interview with the Braintrust staff. We will answer your questions about the project, and our platform. If we determine it is the right fit for both parties, we'll invite you to join the platform and create a profile to apply directly for this project.
C2C Candidates: This role is not available to C2C candidates working with an agency. If you are a professional contractor who has created an LLC/corp around their consulting practice, this is well aligned with Braintrust and we’d welcome your application.
Braintrust values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.