Senior UX Writer

We are TravelPerk: a scaling unicorn valued at $1.3billion that has raised over $400m since our creation in 2015.

Backed by world-class investors with portfolios including AirBnb, Stripe, Slack, Trello, Gusto, Twitter, Farfetch and Deliveroo, our team is made up of A-players from across the travel and technology industries.

Over the past few years, we’ve been named the fastest-growing SaaS startup in the world by SaaS1000 and featured as one of the hottest startups to watch by both Forbes and Wired. We’re revolutionizing the B2B corporate travel market—worth over $1.3 trillion— to connect people in real life in an enjoyable and sustainable way.

TravelPerk are innovators. During the last year we have welcomed and acquired the likes of Click Travel, NexTravel and Albatross to the team. From TravelCare, to FlexiPerk and of course GreenPerk we are shaping the future of the industry. Our team continues to emerge stronger and stronger as we adjust to the new normal—and that’s where you come in!

If you’re ready to take off with us, keep reading!

We are looking for an experienced Content Designer to give our product a human touch and develop meaningful content that improves the usability of our platform. You will have a high bar when it comes to content quality, yet also be able to work with multiple stakeholders to meet deadlines. You'll be comfortable presenting recommendations that will help to turn complex business travel into simple and human experiences so we can continue developing a best-in-class SaaS product.

At TravelPerk, UX Writing is a core part of our design process. You'll be working side-by-side with Designers, Product Managers, Engineers, and Researchers to shape the future of business travel. You're an ideal candidate if you're just as happy planning a big-picture strategy as you are crafting clear and concise interface copy and helpful error messages. You’re excited to work in a fast-paced, high-tech environment that requires independent self-direction as well as collaboration and open communication.

You’ll do impactful product content design work at a fast-growing product-driven company with a deep, demonstrated love for products and their content that's driving real change in the industry.

This role can be based from London or Barcelona and requires you to be in the office once per week. 

What you will do:

• Own the improvement and implementation of processes, resources, and standards for the Content Design team.
• Plan and write content for web and mobile experiences (across all touchpoints including navigation and user interface copy, product emails, in-app notifications, and help).
• Partner with designers and product managers across the platform to provide a relevant copy in line with the priorities of the team
• Be an active and available peer mentor for other writers, and contribute to our positive and collaborative team culture.
• Focus on enhancing the user experience through the power of words
• Create simple, elegant solutions to complex content and information architecture problems
• Iterate based on research findings and feedback from your team
• Map out how products work, refining concepts and definitions in our system
• Be a vocal advocate for content design within and outside of TravelPerk

What you need:

• 4+ years of experience designing content for digital products
• Excellent, highly creative writing and critical-thinking skills
• A portfolio demonstrating strong product thinking, and writing and design skills
• Solid project management skills and the ability to function as a detail-oriented project leader as well as an individual contributor.
• Experience working with and evolving content standards, style guides, voice and tone guidelines
• An appreciation of the entire product development process, from problem-solving through to detailed information architecture and content design
• Professional English level with high proficiency in English grammar and vocabulary
• Excellent communicator of content design work, IA, and your rationale behind proposals
• A track record of using content to improve the user experience of a product
• An interest in research and usability
• Ideally, experience in a SaaS or travel company

What do we offer?

• Competitive compensation including equity in the company
• Generous vacation days so you can rest and recharge 
• Health perks such as private healthcare or gym allowance depending on your location
• "Flexible compensation plan" to help you diversify and increase the net salary
• Flexibility to work from home most of the time with core hours
• Unforgettable TravelPerk events including travel to one of our hubs
• Udemy for business account to continue your development 
• Mental health support tool for your wellbeing 
• Exponential growth opportunities 

For certain positions we can help with relocation from anywhere in the world, please let us know in your applications and we will assess whether this is possible. English is the official language at the office. Please submit your resume in English if you choose to apply.

At TravelPerk we believe that diversity adds incredible value to our teams, our products, and our culture. We don’t just accept differences—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place regardless of race, religion, gender, sexual orientation, national origin, disability or age.