Senior UX Researcher (Teams & Education)

At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! 

Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 86 million monthly active users across 190 different countries… and the best bit is that we’ve only achieved 1% of what we know we’re capable of. 

Be a part of the project and design your future.

At Canva, our users are at the heart of everything we do. Our UX Research team is relatively young, but plays a vital role in the vision and success of our company. One of the best things about Canva is how much everyone across the business cares about users and improving their experience - you’ll never have to sell anyone on the value of research.

Our team conducts qualitative and quantitative research to inform design decisions, product strategies, and identify opportunities. We believe that research findings are most powerful when they’re out of reports, and actively being applied and used by product teams. Researchers partner with PMs, designers, engineers, and marketers to help them better understand Canva’s diverse user base, solve complex challenges, and improve the product experience for millions of users worldwide.

Our research team is close-knit, collaborative, and supportive. We each bring unique strengths and interests to the group, and encourage each other to grow in our craft every day.

Canva’s Teams & Education Supergroup is on a mission to inspire everyone to create and collaborate together. This Supergroup oversees Canva’s subscription products (Pro, Teams, Education and Nonprofits), as well as core product experiences such as how teams collaborate and manage their content. In 2021, Canva saw huge success for teams growth. In 2022, we’re focusing on winning teams even more – calling it the year of the Teams Dream! Canva already has active users from over 85% of Fortune 1000 companies amongst our 60 million + MAUs, so you will have an opportunity to make a substantial impact.

Within the Teams & Education Supergroup is the Home and Content Management group. This group is on a mission to empower every user to organise, collaborate and design together. This year, our group is doubling down on a number of critical initiatives to help us achieve our company-level strategy of driving teams and collaboration in Canva. We want to make Canva the tool that every team big and small wants to use to collaborate and communicate every day - from kindergarten to the workplace. So far we’ve launched a range of teams and collaboration capabilities but this is just the beginning of our journey! 

Our culture is unlike anywhere else and we design your #CanvaLife experience to empower you to do the best work of your life.

Whether you’re in the office, working from home or choosing your own adventure, our benefits for permanent Canvanauts include:

• We have a hybrid work model (in-office & from home), with our offices are always open to you balancing flexibility and connection

• Flexible leave so you can recharge, give back, support others or focus on your own professional development.

• An annual Vibe & Thrive allowance (pro rata). This is for you to spend on whatever will support your wellbeing and development.. because you know what you need to Vibe and Thrive, better than anyone.

• Virtual and in-office wellness benefits including Canva University, Employee Assistant Programs and Fitness & Meditation Classes.

• Canva For Good program matching your not-for-profit donations, Force for Good leave (3 paid volunteering days) and a range of sustainability and ethical initiatives to get involved in.

We make decisions to engage contractors based on your experience, skills and passion. Please note that contractor-accreditation meetings are conducted virtually. When you signify interest in the Project, please tell us the pronouns you use and any reasonable adjustments you may need during the contractor-accreditation interview process. 

We make decisions to engage contractors based on your experience, skills and passion. Please note that contractor-accreditation meetings are conducted virtually. When you signify interest in the Project, please tell us the pronouns you use and any reasonable adjustments you may need during the contractor-accreditation interview process.