Senior UX Researcher

We’re looking for a mixed methods Senior UX researcher to support Moneybox’s growing product and design teams, to continue to build meaningful and simple user experiences. 

Your focus will be on delivering value through strategic discovery and evaluative testing. You’ll be expected to perform hands-on research as well as driving self serve research amongst the team, through coaching and mentoring. 

You have experience with quantitative UX research and understand how user research helps shape metrics and drive teams towards success. 

You appreciate and have experience of executing robust research studies, however, are adaptable and consider practical constraints in order to deliver ‘just enough research’ to deliver timely and impactful insights.

Working with your research lead, you’ll help build a healthy pipeline of mid- and longer- term research projects, from exploratory/ foundational discovery research to evaluative testing, through to beta/ go-to-market monitoring, that will help drive future innovation and align with research and business objectives. 

You’ll be expected to proactively work with cross-functional partners across the business to leverage available data, ensuring no insights are left unturned, evangelising research practices and general user-centricity throughout the company. Therefore you should be someone who is natural at building relationships and presence across the business.

You will also have the opportunity to support the Lead UX researcher in growing and developing the research function and as such you’re a self-starter, proactively spotting gaps in processes and working swiftly to propose solutions.

By sending us your application you acknowledge and agree to Moneybox using your personal data as described below.

We collect applicants’ personal data to manage our recruitment related activities. Consequently, we may use your personal data to evaluate your application, to select and shortlist applicants, to set up and conduct interviews and tests, to evaluate and assess the results, and as is otherwise needed in the recruitment process generally.

We do not share your personal data with unauthorised third parties. However, we may, if necessary, share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.

If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would rather we did not keep your details on file, you can contact us at email: [email protected]

Your application will be subject to criminal record and adverse credit history checks (such as CCJs, IVAs and bankruptcy). As a regulated financial business, an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role, please let us know.