Ready to lead, disrupt and reinvent the sleep industry?
We are Emma – The Sleep Company. We revolutionize sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep.We are one of Europe’s fastest-growing sleep innovation companies with 850 + team members representing over 65 nationalities at our international offices in Frankfurt, Manila, Lisbon, and Shanghai and Mexico City.
Senior UX Researcher
- Work closely with product teams to identify research topics
- Combine strategic visioning and analytical activity, moving between macro trends and micro trends in Emma Product systems and experiences, and developing empirically substantiated point of views
- Design studies that address both user behavior and attitudes
- Generate insights that both fuel ideation and evaluate designs
- Plan and execute rigorous end-to-end custom primary research using the right methodology (qualitative methods), and distil data-informed recommendations through the lens of business impact and user experience
- Work cross-functionally with design, product management, content strategy, engineering and marketing
- Communicate results and illustrate suggestions in compelling and creative ways to a broad and diverse audience including executive stakeholders, and across organizational boundaries
- Act as a thought leader in research, while advocating for people who use our products
- Deliver actionable research insights that make our product experiences measurably better
Minimum Qualifications
- Ph.D. or Masters in Human-Computer Interaction, Psychology, Anthropology, Information Science, Computer Science, Engineering, or Political Science or related fields with empirical research experience
- 5+ years' experience conducting qualitative research in a corporate environment, including concept-testing, usability, interviews, diary studies, contextual inquiry/observations, ethnography
- Experience with in-person research
- Experience working with small to very large sample sizes
- Experience conveying research findings and implications to diverse audiences (incl. diverse functions, seniority, and through different research artefacts)
- Impeccable research rigour and experience delivering polished outputs
- Analytical, project management, and problem-solving experience
- Experience with autonomy and independent decision making to weigh tradeoffs and balance demands
Preferred Qualifications
- Experience conducting research on Products with Global impact and different markets
- Experience with survey design, sampling, deployment and analysis
- Experience mentoring other researchers
Become an Emmie
Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to unlock their full potential professionally and personally.
Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.
Our aim is to get back to you in a couple of days, however we are currently receiving a large amount of applications and this might lead to a delay in the process. We will get back to you as soon as possible!