Senior User Researcher - Personalization

The Personalization team makes deciding what to play next easier and more enjoyable for every listener. From Daily Mix to Discover Weekly, we’re behind some of Spotify’s most-loved features. We built them by understanding the world of music and podcasts better than anyone else. Join us and you’ll keep millions of users listening by making great recommendations to each and every one of them. We ask that our team members be physically located in Central European time or Eastern Standard/Daylight time zones for the purposes of our collaboration hours.

Everyday, hundreds of millions of people all over the world use the products we build which include destinations like “Home” and “Search” as well as original playlists such as "Discover Weekly" and “Daily Mix.” We're a team of technologists, product insight experts, designers, and product managers in Boston, New York, Stockholm, and London.

We are seeking a Senior User Researcher to join our Product Insights team, focusing on Personalization. We have several roles open across different levels of seniority.

Your work will be critical in helping us understand the needs of our users, define our understanding of music, audio so we can develop how we personalize at Spotify. This role works closely with a multidisciplinary team of data scientist, product teams, designers and data engineers.

Your work will impact the way the world experiences music and audio!

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Spotify is committed to safety and well-being of our employees, vendors and clients. We are following regional guidelines mandating vaccination and testing requirements, including those requiring vaccinations and testing for in-person roles and event attendance. For the US, we have mandated that all employees and contractors be fully vaccinated in order to work in our offices and externally with any third-parties. For all other locations, we strongly encourage our employees to get vaccinated and also follow local COVID and safety protocols.