Senior Service Designer

Atlassian Advisory Services delivers consultative and tailored solutions guidance to our largest customers, to help them plan and achieve transformational outcomes faster, resulting in exceptional value to their business from Atlassian's products. 

Atlassian is looking for a Senior Service Designer to join our Advisory Services team to design effective customer engagement experiences that scale and optimize our Services team offerings to provide our Enterprise customers an exceptional Enterprise experience with their adoption, deployment, and ongoing usage of Atlassian products.

You’ll work with a multidisciplinary team of Services leadership to create solutions that help us deliver value for Enterprise customers by developing systems that scale with remote and onsite service delivery in mind.

The Atlassian Advisory Services organization is a globally distributed team of Atlassian Technical Account Managers and Solutions Architects who are passionate about creating customer success.  Our Advisory Services teams are the post-sales advisory service to ensure that Atlassian's largest customers are able to execute at scale with our products. 

We are big on distributed remote collaboration and are passionate about our customer-first culture.  Working in this team at Atlassian, you'll have a direct impact on millions of users, fast!  You won't get frustrated with bureaucracy or slow decision-making, because we encourage innovative thinking.  We don't just want to know your opinions, we want to see your ideas in action.  We hire great people and then trust them to be great.

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.