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Senior Product Operations Manager
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About us
We are building a virtual universe which fundamentally improves how people interact online.
Today, that means a powerful remote-social platform. We already have people working out of our office spaces, attending our virtual conferences, or going to school on our campus spaces. We have folks hosting everything from magic conventions to artist EP launches to Thanksgiving dinners, and even a few weddings.
The mission of Gather is to remove physical constraints on peoples' lives, and provide a virtual world which surpasses the real one in interconnectedness, personal touch, and expressiveness.
Role overview:
Gather’s product is built by a small team of product managers, engineers, designers, and artists working together to introduce the world to the future of remote work. In this role, you’ll be the first product operations hire that will help us drive operational excellence across these teams.
Where you will make an impact:
- Lead all aspects of product operations to drive operational excellence
- Ensure clear and regular communication of key initiatives and metrics across the company to executive leadership, customers and other teams
- Ensure optimal communication, collaboration and product execution with all key stakeholders including product leads and senior leadership
- Partner with product stakeholders to collect, prioritize, communicate, and address product-related challenges
- Supervise the development and tracking of OKRs and key metrics across the Product organization
- Establish and maintain a cohesive Product Development Lifecycle
- Develop and implement processes in collaboration with customer-facing teams, including bug triaging, incident response and feature request management
What you will bring:
- 4+ years experience of product operations or program management experience
- Experience working with high-performing EPD teams, with a focus on cross-functional collaboration and rapid product development
- Strong organizational and program management skills along with the ability to adapt quickly to changing priorities, assignments, and roles
- Excellent verbal and written communication and presentation skills.
- You are scrappy, have a bias toward action, and love moving fast
Benefits
- Work remotely out of a state-of-the-art virtual office!
- Competitive compensation, benefits, and meaningful equity
- Comprehensive medical, dental, and vision insurance for employees and their dependents
- 401k and matching program
- Generous PTO policy and mental health days to recharge
- Meal stipend twice a week to keep you nourished
- Remote work, education, and health & wellness stipend
- Support for family planning & gender-affirmation
- The opportunity to join a passionate team in building something that actually makes peoples' lives better, every single day
Gather is committed to building an inclusive and equitable workplace for individuals of all backgrounds. We strive to build a workplace where employees feel comfortable bringing their authentic selves to work, everyday. Qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, pregnancy or parental status, protected veteran status, disability status, or any other basis prohibited by law. Additionally, we're committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please notify the recruiter you are working with. We also ask that all applicants consider answering the voluntary demographic questions on our job application to help us track the inclusivity of our recruiting efforts and programs. Answering these questions is entirely voluntary and your answers will not be shared with the hiring team and will not impact the hiring decision.
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- Is telecommuting possible for this position?Yes, telecommuting is possible for this position
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