Senior Product Marketing Manager, Pricing - Segment

See yourself at Twilio Segment

Join the team as our next Sr. Product Marketing Manager, Pricing

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

Segment is looking for a Sr. Product Marketing Manager, Pricing that will lead the strategy, design, and implementation of pricing and packaging for new Twilio Segment products and services across our global regions. In this role, you will incorporate customer insights, company and product strategy, and quantitative analysis to design new product pricing and packaging. You will collaborate with leaders from product, sales, and finance to conduct research, develop data-driven recommendations, and launch new products and services. This position is highly visible, cross-functional, and strategic, and you will join a scaling team that plays a critical role in ensuring the continued growth and success of Twilio Segment.

This role will report to the Group Product Marketing Manager.

Responsibilities

In this role, you’ll:

• Identify opportunities for new pricing and packaging strategies by collaborating closely with product and product marketing leads during the product development lifecycle
• Design and guide customer research, competitive assessments, and quantitative analyses to develop data-driven recommendations that align with company and product strategy
• Lead go-to-market teams to implement and roll out pricing and packaging for new products and services, including the training and enablement of our global sales and customer success teams 
• Develop repeatable KPIs and work with analytics to build dashboards and reports to identify trends and diagnose pricing performance
• Propose experiments and research projects to optimize our overall monetization strategy
• Oversee the end-to-end launch of new products and features by collaborating with product, marketing, and sales

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 4+ years of experience in developing pricing and packaging, SaaS product marketing, or management consulting
• Proven analytical skills and strategic thinking, with demonstrated ability to develop creative solutions to complex problems
• Strong research abilities, with experience performing customer segmentation, price elasticity analysis, competitive intelligence, and margin analysis
• Excellent organization and project management skills
• Demonstrated ability to work in a fast-paced environment with tight deadlines and competing priorities
• Able to effectively communicate and influence across all levels: within the team, to cross-functional partners, and executives
• Excellent written communication skills, with the proven ability to translate complex technical concepts into actionable field guidance and differentiated positioning

Location 

This role will be based in the United States

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

(Location dependent information)

*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

*If you are a Colorado applicant:

• The estimated pay range for this role, based in Denver/Metro Colorado, is $109,824 - $137,280
• Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.