Senior Product Marketing Manager

The power of prediction starts with Heartex. We build software that helps people do what only they can do – give meaning

Data fills our modern world. It flows prolifically inside organizations, customer interactions, through product usage, environmental research, healthcare imaging, and beyond. What if we could use any of that historical data to predict the future? The fact is, in most cases we can make predictions through Machine Learning and AI, but to do so in a meaningful and impactful way, historical data needs to be accurate, comprehensive, and absent of bias. 

In order to make the best predictions, we believe internal teams with domain expertise should be responsible for annotating and curating data. It's called data labeling, and it’s a process of real people giving meaning to the information they see on the screen. Heartex was founded to take data labeling to the next level. 

We believe that data labeling is a team sport. Data scientists, subject matter experts, engineers, operations, and annotators must work collaboratively to ensure quality results and an efficient process. That’s why we created Label Studio, which has quickly become the most popular open source data labeling platform with 1000,000 users around the world, alongside a community of thousands of data scientists sharing knowledge and working to advance data-centric AI.  

In late spring 2022, Heartex raised $25 million in Series A funding, bringing our total funds raised to $30 million from notable investment partners Redpoint Ventures, Unusual Ventures, Bow Capital, Swift Ventures, as well as angel investors.

Heartex is a fully distributed organization with people all over the world. We have team members in North America, Europe, and South America across 6 countries. 

About the role:

We’re looking for a talented product marketer to join our team as one of our first marketing hires. In this position you’ll play a key role in helping a fast-growing startup define our messaging, pricing, positioning, go-to-market strategy, and more! You’ll own the product marketing function at Heartex, with the ability to make and influence decisions that will have a significant impact on the company’s growth and trajectory.

The AI/machine learning space is changing at a rapid pace, and having a strong product marketer who understands the space, the product, our customers (both current and future) and how they all fit together is critical for the company’s success. If you’re looking to join a veteran marketing team at a company with a strong product-led growth motion and a vibrant open source community, this could be the place for you!

What you’ll be doing:

You’ll be a key part of the marketing team, reporting to the Director of Marketing, where you’ll:

• Become an expert in the market, our competitors, the product, and our customers (both current and future). This includes:
  • Digging into internal and external data, and conversations with prospects and users, to refine and continue developing our definitions for ICPs and key personas.
  • Gathering information and analyzing our competitors’ positioning, features, pricing, and approach. You’ll then enable the marketing, sales and product teams to understand how to position against them.
  • Identifying, tracking, and analyzing the product and process maturity lifecycle, including drivers to adopt a data labeling platform, triggers for expansion, and finding other opportunities to make customers more successful along the way
• Develop positioning and messaging, crafting the best positioning for Label Studio Enterprise considering business goals, jobs to be done, product capabilities, and relevance in the ML/AI pipeline. You’ll define product value pillars, and help differentiate between open source and enterprise versions.
• Own the relationship between Product/Engineering and Marketing teams. You’ll be the glue that holds these groups together and ensures that Marketing understands what is being built and how to best support it, and the Engineering and Product teams gets feedback from the GTM teams to aid them as they continue to develop the product.
• Own go-to-market programs - this includes new release and product launches, etc. You’ll work with product and engineering to support naming and positioning, audience, goals for adoption, messaging and and content to support launches and ongoing communications.
• Develop content and partner with content marketing resources to support lifecycle marketing and support nurture, ABM and outbound campaigns.
• Inform packaging and pricing decisions, as well as differentiation between product tiers, based on customer value proposition and market dynamics.
• Enable sales to succeed, working with sales managers to develop and execute an enablement plan. You’ll be responsible for developing the pitch decks, product training, and customer-facing content that sales needs to educate our customers.

What you’ll bring:

• Experience working as a product marketer in a B2B SaaS startup with a product-led growth strategy, ideally in the AI/ML industry.
• Deep technical acumen that you can leverage into meaningful content for our users. 
• Strong knowledge of product marketing fundamentals: positioning, messaging, enablement. Experience with pricing is a big plus.
• Strong understanding of product-led growth frameworks, and the role product marketing can play in helping achieve key business metrics tied to business objectives including acquisition, retention and monetization.
• Storytelling skills, with the ability to clearly articulate concepts though compelling narratives, particularly on technical topics.
• Content creation and writing ability - we’re a small, agile team of player-coaches. Definitely expect to get your hands dirty
• Have a track record of working cross-functionally to influence action and execution
• Be able to prioritize and manage multiple projects at once
• Influence and take shared ownership of enterprise pipeline generation, sales win rate, and product/feature adoption KPIs
• Have a passion for Heartex’s vision and product

What your role will look like: 

Within 1 month, you'll:

• Work with internal teams to get up to speed on current positioning and messaging
• Update and expand our ICP and persona documentation, and begin collecting quantitative and qualitative datapoints about the customer journey.
• Research the market and competitors to be able to provide guidance and direction to go-to-market teams
• Be solidly embedded with the Product and Engineering teams, and establish an initial release and communication process

Within 3 months, you'll:

• Own all product and feature launches and announcements
• Map the user journey and key points for lifecycle / educational content to help increase activation and ‘handraisers’ for enterprise pipeline
• Provide key input on messaging, product positioning and develop content to support our sales enablement and go-to-market activities, including collateral, sales decks, and copy for our website

Within 6 months, you'll:

• Continue to work closely with Product and Engineering to ensure a tight strategic relationship, and iterate on our operational processes and best practices
• Be the go-to technical expert on the marketing team with deep knowledge of our product and space
• Keep iterating and improving our messaging, positioning, product launches, sales enablement and content to support our go-to-market activities
• Help set the product marketing strategy for the next six months and beyond

It is an exciting time at Heartex, we are a growing startup and at this stage we are constantly evolving. While we have put a lot of thought into your first and most important initiatives, it’s only an example and something we will work on together. We're always learning and growing, so like us this role will evolve and expand. We hope that this opportunity sounds exciting to you and that you consider joining us on our journey!

At Heartex

While our community and customers enjoy our products, we understand it is our team who make that possible. That is why we want to support you in doing your best work. To explore more about our team please visit the about our team page.

We hope you are interested in our opportunities and encourage you to apply even if you are not sure you fit all of the requirements. When applying please include: A short document covering of your experience & skills, such as a resume or linkedin profile. If you have a cover letter expanding on your background and why Heartex is of interest to you, even better, though a cover letter is not required & will not impact your application status. When we receive your application, we’ll get back to you about the next steps.

Heartex is an Equal Opportunity Employer. We are committed to building an organization that welcomes diverse backgrounds and lifestyles. Our goal is to create an inclusive work environment that is equitable and where everyone feels they belong. We foster open and transparent communication and a workplace where discrimination and harassment are not tolerated. If you need any accommodations or assistance to make your interviews more accessible please do not hesitate to reach out to us.

We do not discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences.

At Heartex we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America. For US based candidates in Colorado and most US remote metro areas our base cash compensation for this role is targeted at $125,000 to $170,000 USD. For candidates in San Francisco and New York metro areas the base cash compensation range is $145,000 to $180,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.