Senior Product Manager, Trust & Safety

At Canva, our mission is to democratise design and empower creativity for anyone and everyone, on every platform. Inspired by a team of talented thinkers, an amazing culture and a remarkable growth trajectory – we’re out to change the world, one design at a time. 

Since launch in August 2013, we have grown exponentially, amassing over 60 million monthly active users across 190 different countries who have created more than 6 Billion designs. We are one of the world’s fastest-growing technology companies and we have only achieved about 1% of what we want to do.

The mission of Product Managers at Canva is to create the most accessible design tool for every person in the world. We believe that we can improve the world by empowering everyone to design and communicate visually. As a Product Manager at Canva you help set this vision, define what that future looks like, and build the products and features that get us there.

Product Managers collaborate with Canva’s founders to set the strategic direction, scope, and success metrics for product initiatives. We work across teams of designers, software engineers, marketers and analysts to ensure we're delivering an exceptional experience to all our users. We are responsible for implementing and collaborating on product strategy, road mapping, and prioritisation as our product grows. 

It’s our responsibility to see products through their entire lifecycle—from concept through to validation, build, post-launch analytics and iterations.

The Trust & Safety team at Canva ensures that everyone who creates and interacts with content on Canva can do so in a safe and trusted environment. Trust and safety are an important part of the brand promise that we make to our customers, so making sure that we uphold this promise is an important part of our product and services.

The group is responsible for interpreting Canva’s values and turning them into actionable policies and tools that deal with misinformation, inauthentic behaviour, platform abuse, and possible harm to our customers. This means not only developing and applying the policies, but also developing the systems and parts of the product which enable us to enforce those policies.

As a great Trust & Safety PM, you will have the ability to think about and discuss ethical frameworks, then translate that into product development which helps us maintain a safe and trusted environment for our users. This means that you will have to have a good analytical mind as well as an ability to work across a lot of different teams and workstreams in order to get effective trust and safety solutions implemented.

You will also have to be good at thinking on both sides of the coin to pinpoint challenges and solutions: bad actors who might want to take advantage of Canva or do damage to our platform, as well as the innocent users who might have harm inflicted on them through the malicious acts of others.