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Working at Atlassian
Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
As we expand our Atlassian footprint in India in mid-2022, we can recruit eligible candidates for this role who are located in Karnataka, Telangana, Tamil Nadu, Delhi NCR and Maharashtra. If this sparks your interest, apply today and chat with our friendly Recruitment team.
Your future team
As a Senior Product Manager on JSM's ITOps team, you will focus on building and enhancing ITOPs capabilities for Atlassian's IT solutions. ITOPs capabilities span a wide gamut of areas, from incident management to change management, from problem management to service request management, and more.
What you'll do
- You will partner with engineering and design to form a triad to inspire and lead your team to success. Your responsibilities will include customer research, building product strategy and roadmap, establishing build-measure-learn loops, and experimentation in production. You will inspire and energise teams across Atlassian to define the vision, evaluate product opportunities, analyse industry trends as well as customer and partner needs, and prioritise features and improvements.
- Your work will impact millions of users and thousands of companies, including some of the leaders in their industries, for decades to come as you define the foundations for how Dev and IT teams connect, collaborate, and accomplish amazing things.
Your background
- 6+ years of Product Management experience.
- Computer Science or technical degree.
- Good to have Software Development Experience.
- Demonstrable experience launching ML/AI features
- Experience in Data analytics + visualizations and/or data engineering/platforms
- Product management experience, ideally at a fast-growing software company (Saas)
- True obsession for customers – you go out of your way to talk to customers and solve their problems because it's what gets you out of bed in the morning, even if it means a tough conversation
- Ability to prioritise opportunities, balance the needs of our customers with those of our business, and clearly communicate the rationale behind your decisions
- Good instincts matched with deep analytical thinking. You're comfortable defining and tracking key business and usage success metrics
- A track record of building relationships and influencing without authority at all levels of the organization.
- Ability to build a compelling business case for new opportunities.
- Experience building successful cloud services/tools or technology infrastructure products
- Experience building ITSM, ITOM, DevOps, Dev tools or B2B SaaS applications/service
- Good understanding of enterprise IT org structures, buying/refresh/adoption cycles
Our perks & benefits
To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.
About Atlassian
The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To learn more about our culture and hiring process, explore our Candidate Resource Hub.
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- What's the salary range for the Senior Product Manager - Smart Ops position?The suggested salary for this position is $149,000 - $204,500*
- Is telecommuting possible for this position?No, telecommuting is not possible for this position
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