Senior Product Manager, Seller Experience

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee – whether a team member of Etsy, Reverb, Depop, or Elo7 – you’ll tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

What’s the role?

We are looking for a Sr. Product Manager to collaborate and lead a multi-disciplinary squad who will focus on giving Etsy sellers more agency in their success by providing them with the tools and insights they need to market their shops and improve their listings to grow their sales on Etsy.

As a Senior Product Manager, you’ll work on opportunities to help sellers increase their sales and deliver outstanding experiences to their buyers, alongside addressing pain points in their daily shop management. Working cross functionally with engineering, design, research, marketing, and analytics you'll deliver world-class products, features and experiences that empower the growth of millions of creative businesses on our platform. You will tackle sophisticated consumer-facing business problems, develop strategies and roadmaps, and work with partners to implement those plans and build sustained value for our marketplace and our customers. Do you find happiness in crafting solutions to sophisticated problems? If so, this could be the perfect match!

This is a full-time position reporting to the Director of Product, Seller Performance. For this role, we are considering candidates based in Mexico who are either remote, flex, or office-based. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our flexible work options and vaccination policy here.

What’s this team like at Etsy?

The Seller X group is the product team invested in making Etsy the best place for our sellers to expand their business and develop meaningful relationships with their customers. Here's a taste of what we work on: 

How can we make our selling platform more intuitive and easy to use? What are some of the biggest struggles for sellers as they run their business while handling their inventory, orders and customer relationships? How can we unlock more opportunities for sellers to connect with potential and existing customers? How can we help our sellers improve their conversion rate, order value, and traffic to their shop based on buyer insights and ecommerce trends? We constantly strive to better understand our seller's business performance and provide them with relevant and personalized insights that deliver results.

What does the day-to-day look like?

• You’ll develop a product strategy that is clearly articulated, easily understood, and delivers significant value to our customers and business.
• You will develop roadmaps and prioritize product features, through continuous iteration and experimentation.
• You’ll lead a cross-functional team in crafting value for Etsy’s sellers, and often buyers.
• Through detailed user research and analysis, you’ll explore, conceive, validate, and build products that are strategically aligned with our business goals.
• You will collaborate with best-in-class designers, user research, data analysts, engineers and data scientists to build immersive and business driving experiences.
• Own accountability for the performance of key products in our seller platform.
• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

• 4+ years of Product Management experience.
• Excitement and passion towards solving complicated business problems, developing strategies, and implementing those roadmaps to bring our business and customers value.
• Experienced with using qualitative and quantitative data (especially from A/B tests) to make product decisions. You also know when and how to balance data with intuition.
• Inspiring, engaging and clear communication style; optimistic and forward-looking.
• Natural collaborator who knows how to drive decision-making with Engineering, Product Design, Analytics, and Research partners.
• Experience working in a marketplace or with third-party partnerships as a plus.
• Someone who believes in Etsy’s vision, mission and values.
• Bonus: Experience in working with creative entrepreneurs or on a two-sided marketplace.

What's Next

If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

Our Promise

At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.