Senior Product Manager - Retention

#TeamNextdoor

Nextdoor is where you connect to the neighborhoods that matter to you so you can belong. Our purpose is to cultivate a kinder world where everyone has a neighborhood they can rely on.

Neighbors around the world turn to Nextdoor daily to receive trusted information, give and get help, get things done, and build real-world connections with those nearby — neighbors, businesses, and public services. Today, neighbors rely on Nextdoor in more than 315,000 neighborhoods across 11 countries.

Meet Your Future Neighbors

As a Growth Product Manager for Retention at Nextdoor, you’ll be at the forefront in scaling our product to empower neighbors in building stronger communities and transforming how people connect and engage with their local area. In this role, you’ll define and deliver new strategies and tactics to drive nonlinear user growth via improving retention, as well as work cross-functionally to shape the future of the Nextdoor product as we continue to grow.

At the core of the growth team’s culture lies a relentless pursuit of impact, driven by a few key cultural principles:

Speed to Decision Making and Speed to Learning. We embrace the belief that the faster we make informed decisions and learn from them, the greater our impact becomes. We fully embrace Nextdoor’s core value of  “Experiment and Learn Quickly.” Since we often won’t know what will work, we need to be able to build intentionally,  test quickly, validate, and fail fast.

Data-Driven. We are unwaveringly data-driven. Every day, we dive deep into metrics, knowing them like the back of our hand. Metrics are our compass, guiding us toward our goals, helping us identify opportunities, and enabling us to measure our success with precision.

Bottoms-Up. Empowering autonomous teams is in our DNA. We embrace a bottoms-up culture, a permission-less culture where every team member has the power to drive change. We don’t wait to be told what to do. This empowers us to challenge assumptions, innovate fearlessly, and navigate through opportunities and challenges swiftly.

The Impact You’ll Make

If you want the challenge of fast-paced growth, the satisfaction of seeing your work come to life, and the pride in helping grow a world-class growth team, this is the place for you. 

Your responsibilities will include: 

• Develop and execute a portfolio of product improvements that facilitate growth by driving the retention and resurrection of neighbors on the platform leveraging our notification channels (email, push, in-app notifications)
• Break down ideas for product improvements into experiments that can be built and evaluated quickly
• Work cross-functionally with engineering, machine learning, data science and design to ship delightful, user-centered, cross-platform experiences that build the fabric of local communities around the globe
• Guide all aspects of the product development lifecycle; from strategy, goal-setting, research, prototyping, concept to interaction design, to final QA and code tweaks right before launch
• Obsess over the operational performance of your product area, from understanding the funnel, proactively managing key metrics, and actively searching for new growth opportunities

What You’ll Bring To The Team

• 5+ years Product Management experience shipping great consumer-oriented products in an agile environment, preferably including work on social networks, building social graphs, follow or relational models
• Proven ability to craft a portfolio of product improvement ideas and devise experiments to inform how you’d prioritize the opportunities
• Ability to experiment and learn quickly, and iterate on the user experience to provide value and growth for our users
• Deep analytical expertise and strong partner with data science, willing and able to roll-up sleeves and perform basic data analysis/querying when needed
• Comfort working across the product development spectrum: strategy, ideation, concept work, pixel-level details, and front-end development and implementation
• Bring a deep empathy for customer needs and insights as well as an intuitive grasp of the business problems
• Bonus points for product managers who have worked in growth, specifically in growing retention

Rewards

Compensation, benefits, perks, and recognition programs at Nextdoor come together to create one overall rewards package.

The starting salary for this role is expected to range from $159,000 to $248,000  on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. Compensation may also vary by geography.

We also expect to award a meaningful equity grant for this role. With equal quarterly vesting, your first vest date would be within the first 3 months of your start date.

Overall, total compensation will vary depending on your relevant skills, experience, and qualifications.

We have you covered! Nextdoor employees can choose between a variety of great health plans. We cover 100% of your personal monthly premium for health, dental, and vision – and provide a OneMedical membership for concierge care.

At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we seek to serve. We encourage everyone interested in our purpose to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records.

For information about our collection and use of applicants’ personal information, please see Nextdoor's Personnel Privacy Notice, found here.

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