Senior Product Manager - Pricing

About Cazoo

Cazoo was founded in 2018 to transform the way people buy used cars

We believe everyone deserves to feel total confidence when buying a car. That’s why we’re building a new service which is simple, transparent and doesn’t end when you buy the car.    Our vision is to deliver the UK’s best car buying experience by putting the customer first and making it no different from buying any other product online today.

We are backed by leading investors and led by an experienced management team including Founder and CEO, Alex Chesterman OBE.

Job Summary

Our Product Managers are central to building and growing their product areas and outcomes by leading a team through discovery, implementation and beyond.

You will own the Pricing product area, and be responsible for leading the full life-cycle, owning the vision, strategy and roadmap. You’ll take your products from ideation and discovery through design, delivery, preparation for launch, measuring of success, and iterations.

Pricing is one of the most important product areas within Cazoo as an innovative online retailer. The main effort is to use quant and qual data, machine learning, and software (APIs and UIs) to maximise revenue per vehicle whilst remaining in control of when a vehicle is sold.

Working closely with engineering, data science, analytics, non-tech partners, and UX, you are ultimately responsible for making sure we’re building the right pricing tech to give the best customer experience, drive profitability, and create competitive advantage.

Responsibilities

Finding and managing opportunities

• Work with our customers, team and stakeholders to identify problems to solve or opportunities for growth
• Rapidly build knowledge of your domain and assess opportunities
• Take responsibility for forming hypotheses and measures, and ensuring there is a backlog of epics with agreed priority
• Proactively engage with stakeholders to define the strategy and direction for your Products.
• Formulate the vision, strategy and roadmap for your product area, ensuring alignment of strategic priorities and roadmap across entire product portfolio
• Define KPIs to measure the success of your product

Product Discovery

• Lead cross-functional sessions to determine key outcomes
• Lead product discovery, collaborating with UX, User Research, Data Science, Engineering, Analytics and key business SMEs
• ....utilising rapid experimentation via a toolbox of techniques
• ...to determine what the right thing to build – supported by data and evidence – as quickly and cheaply as possible
• Champion solutions that work for our customers and the business

Delivery

• Work in close partnership with your team’s technical leaders
• Lead the product design and builds to ensure we deliver in an efficient, cost effective manner
• Prioritise and set the team direction, creating a sense of urgency and momentum
• Write user stories and acceptance criteria
• Manage features through development, ensuring stakeholders are kept up to date
• Break down your deliverables into smaller value chunks and iterate through delivery, releasing value early and often
• Work closely with technical leads and team to plan sprints, releases and coordinate across dependent products
• Monitor and measure the success of the feature/product
• Lead decision on whether to persist, iterate, or drop the feature / product

Skills and Experience Required

• Proven experience in working out what the right things to build are (as opposed to being told what to build by someone else!)
• Commercial understanding/acumen
• Dual track (discovery/delivery) experience; at Cazoo we’re big fans of Marty Cagan
• Extensive experience developing multiple complex products through full life cycle
• Worked with development teams to deliver amazing products with clearly measurable customer and business benefits
• Excellent stakeholder management and facilitation skills
• Ability to compromise in the right way
• Loves collaboration and has experience in leading varied groups to swift decisions
• Bonus points for experience in:
• API products and UI products
• Data science products
• Automotive industry
• Pricing products

Useful Information

Our selection process will typically involve an initial phone interview and a few hours of interviews at our office where you’ll have a chance to meet the team. Our interview process is built around understanding your experience and focus, your cultural fit with the business, and that we're the right fit for you.

We know that diverse teams make better teams and we are an equal opportunity employer who values diversity and inclusivity. We do not discriminate on the basis of gender, race, age, sexual orientation, colour, religion, national origin, disability status or marital status.

Our London home is next to Euston Station and close to Kings Cross, with tube stations on the Northern, Victoria, Piccadilly, Hammersmith & City and Circle lines all a short walk away.