Senior Product Manager, Payments

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

By catering to both fans and rightsholders, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing.

We are looking for an experienced Product Manager (open to varying levels of experience) to join SeatGeek’s Product team to help shape and execute our product strategy and roadmap. SeatGeek is a product-centric organization that prides itself on beating industry competitors through a superior user experience (think: not Ticketmaster). Our product culture is defined by our high quality bar, a “ship early and often” mindset, and a transparent and autonomous environment.

What you’ll do

• Lead the evolution of a historically “keep-the-lights-on” function into a strategic, innovation-oriented payments organization that consistently identifies opportunities for differentiation and long-term value
• Define the vision for the next evolution of payments tooling at SeatGeek — including B2B2C capabilities that power our clients and the fans they serve
• Work closely with compliance, legal, risk, engineering, and business partners to design systems that meet their needs, dependencies and priorities - without compromising on customer experience
• Lead coordination with external payments partners, ensuring smooth execution across features, reliability, and client commitment
• Proactively communicate updates on deliverables and outcomes to stakeholders, and be an ambassador for your product area to the product team and broader organization

What you have

• 5+ years of experience leading cross-functional teams to deliver best-in-class platform solutions for efficient development and operations
• A track record of taking initiative — you don’t wait for permission to start, and you’re comfortable making bold calls when the data (or the opportunity) demands it
• The willingness to call something a failure when it is, paired with the analytical sharpness to understand why it happened and the decisiveness to chart the path forward
• A creative, industry-savvy mindset with a strong pulse on the payments landscape and emerging trends
• The ability to break down complex technical systems into crisp, business-friendly explanations — ideally short enough to fit in a tweet
• Experience navigating and delivering complex, cross-functional initiatives across engineering, compliance, legal, risk, and operations

Our stack

• Product Roadmapping: ProductBoard
• Task Management: Jira
• Experimentation: Eppo
• Dashboarding: Mixpanel, Looker, & Hex 
• Code versioning: Gitlab
• Event Stream: mParticle
• Primary FE Languages: React (web), Kotlin (android), Swift (iOS)
• Scheduling/Orchestration: Airflow
• ETL: Fivetran, Python and dbt
• Data Warehouse: Redshift

Perks

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching program
• Student loan support resources
• Health, vision, dental, and life insurance
• Up to $25k towards family building and reproductive health services
• Gender-affirming care support program
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $130,000-$188,000 USD. This role is also equity eligible. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

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