Senior Product Manager, Online Stores

At Squarespace we empower our product teams to solve hard problems – customer and business problems – in ways that our customers love, yet work for our business. As a Product Manager, you will contribute to your product team with a knowledge of business constraints, an understanding of our users, and awareness of product trends.

The online stores team creates and scales the services, products, and frameworks needed to provide the best selling experience for all Squarespace customers. The team supports important components of our selling functionality: proposals, deposits, and contracts. The team also delivers user experiences such as the functional flow from getting started collecting payments to invoicing consistently and scaling the representation of your services across clients.

As a leader on this product team, you will create a vision and tactical roadmap that reduces the efforts our customers need to gain customers and grow their business.

You will report to a Product Director and have the option of working remote (within the U.S.) or on-site (hybrid) at our NYC headquarters.

You'll Get To

• Guide product development—from conception to launch—with consideration for more than just your specific team, but also adjacent teams and the broader SQSP ecosystem
• Be a single mutually supporting-force with your partners in design, engineering, UX research, and product analytics
• Partner with marketing to launch new products, with customer operations to develop excellent support for merchants, and with analytics to monitor engagement and evaluate product success
• Independently shape your team's goals and vision given a strategic direction, and determine the methods and procedures to manage new assignments
• Work with other PMs and data partners (analytics, data science, marketing) to seek out answers to data questions that impact multiple teams
• Set OKRs for your teams with your engineering and design counterparts and contribute to the process of setting broader group goals
• Influence and inform team/group strategy through passionate and well-reasoned presentation of ideas

Who We're Looking For

• 5+ years of product management experience, managing software products from creation through launch and iteration
• Previous experience building e-commerce products and functionality
• A nuanced understanding of the methods of modern product discovery, product delivery, and user segmentation
• Experience leading cross-team research studies
• Excellent communication and interpersonal skills with the ability to align different teams around achieving business goals and outstanding user experiences

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $140,000 - $247,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-remote

#LI-hybrid