Senior Product Manager, Marketplace Seller Experience Team

Collectors Universe has multiple business lines that grade, authenticate, and sell millions of high-value, record-setting collectibles every quarter. We're the leader in third-party authentication and grading services for high-value collectibles including trading cards (Professional Sports Authenticator), coins (Professional Coin Grading Services), video games (Wata), event tickets, autographs, and memorabilia, and with your help we can continue to grow rapidly. Our goal is to make the joy of collecting accessible to everyone -- collectors looking to complete their set, inventors looking to maximize the value of their collection, and anyone who’s looking to preserve a game, card or coin that reminds them of fond memories in their lives. We’re looking for product managers who can create the next generation of engaging products for collectors, scalable, intuitive software for our internal customers, and innovative, best in class solutions to bring delight to The Hobby. What products will you create to disrupt the collectibles space?

Our services span collectible coins, trading cards, video games, event tickets, autographs, and memorabilia through our subsidiaries, which include Professional Sports Authenticators (PSA), Professional Coin Grading Services (PCGS), Wata, Certified Coin Exchange (CCE), Collectors Corner, Set Registry, Collectors.com, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated more than 80 million items. We employ over 1,000 people across our Santa Ana, CA headquarters, New Jersey, Hong Kong, Paris, Shanghai and Tokyo.

The virtual collectibles marketplace (aka "Goldin") is a hyper-growth, highly-profitable start-up within Collectors; a luxury digital marketplace supporting hundreds of millions of dollars of transactions a year. Goldin set numerous milestones within a couple of months of the release of its brand new platform in late 2021, including a record number of bids for the company and breaking over 100 individual records for highest item prices ever, including the $1.5 million dollar sale of a 2003 LeBron James rookie card.

What You’ll Do:

We are seeking an entrepreneurial and strategic product manager to lead the seller experience team. The team owns the entire end-to-end seller journey from seller education to listing items for sale on the site to payment once the item sells. You will be responsible for developing a vision and translating it to a high-quality product roadmap to further the team's charter of making Goldin the easiest and most trusted place to sell collectables across multiple categories and formats. 

The ideal candidate will have experience working in an ambiguous, fast paced environment; leading strategic roadmap planning processes; partnering with technical teams to build innovative solutions; and solving difficult operational problems. The successful candidate will combine superior communication skills with the analytical horsepower to break down complex problems and possess a strong will to get stuff done. The candidate will have strong track record of operating both at strategic and tactical level.

About you:

• BS in Computer Science (or related discipline) or 3-5 years of experience as a product manager
• A self-starter with experience launching successful products and features 
• The ability to lead across disciplines, collaborate, and influence your peers 
• The ability to empathize, listen, and obsess over our customers, external and internal
• Ability to communicate effectively across levels, including ability to simplify complex topics for broad audiences
• Strong written and verbal communication skills, strong sense of ownership, urgency and drive

Candidates must be authorized to work in the United States. 

Reasons To Join Us:

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
• Vacation: All full-time employees are eligible for paid vacation
• Holiday Pay: All regular, full-time employees are eligible for nine company paid holidays
• Employee Discounts: Employees receive discounts on select grading services for approved submissions
• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities