Senior Product Manager (L3) - Marketing Campaigns

See yourself at Twilio

Join the team as our next Senior Product Manager, Marketing Campaigns

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to support our rapidly growing Marketing Campaigns (SendGrid) business. This role is critical to Twilio’s continued growth and will help us build the platform marketers use to engage their customers. 

Responsibilities

In this role, you’ll:

• Own and drive short and long term roadmaps for our Marketing Campaigns product.
• Ruthlessly prioritize backlog items with customer impact at heart.
• Identify and action on opportunities to collaborate with other product teams within Twilio.
• Create detailed product specifications which include business reasons, use cases and which are focussed on addressing customer problems.
• Learn and adjust frequently, while working in an Agile environment, to meet quarterly deadlines and sprint goals.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 3+ years experience in enterprise product management.
• Customer obsession that starts with a strong understanding of the customer and works backwards to define a solution that delights them.
• Manage cross functional dependencies and relationships with stakeholders across the business. 
• Strong analytical skills and business acumen to build business cases for product proposals, present financial cases and frame decisions.
• An understanding of martech and/or email marketing landscape.
• Strong technical experience, both working with engineering counterparts and a solid understanding of the technical trade-offs of product decisions.
• Bachelor’s degree or equivalent experience required.  

Desired:

• Agile experience (either product or program)

Location 

This role will be based in our Denver, CO office or Remote. 

Approximately 10% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

*If you are a Colorado applicant:

• The estimated pay range for this role, based in Colorado, is $132,260 - $165,325.
• Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.