Senior Product Manager, Growth - Notifications & Messaging

About The Team

Notifications and messaging have become a central part of Postman’s core functionality but have lacked product ownership. While we have had various teams own the system aspect of notifications, there has not been one owner keeping a close eye on how we effectively communicate with our users and pushing forward a roadmap to improve that communication. So the time is now!

This PM will own

• Our notification system roadmap - including upcoming build vs. buy decisions

• The problem space around effectively communicating with our customers to increase engagement but not reduce trust

• Notification look, timing, and behavior including the notification bell, use of banners/toasts/modals, etc.

• The system (from a product perspective) that allows this all to happen

• Internal processes on notification reviews to ensure we have

• Experimenting on engagement techniques, partnering with teams to help them make their notifications more effective, and effectively sharing out learnings

This role will be part of the Expand team, but will work across Postman with Platform eng, customer success, pre-post sales, marketing, support and more - to ensure we have a notification that equally serves our internal and external customers.

The Opportunity

The Expand Team at Postman is looking for a Product Manager to lead and enhance our notifications and messaging strategy. This opportunity is centered around building a holistic, user-centric notification system that delivers timely, relevant, and engaging messages without overwhelming users. As notifications become an increasingly critical part of our user experience, this role offers a unique chance to define and drive a strategy that balances user engagement with trust and effectiveness.

In this role, you’ll work closely with cross-functional teams to establish best practices, define governance for notifications, and ensure that all teams across Postman are effectively reaching users in a way that enhances, rather than disrupts, their experience. You will own the roadmap for our notification system, making key decisions about delivery frameworks, notification types, and system architecture. Your work will contribute directly to increasing user retention, engagement, and satisfaction by ensuring that Postman’s notification system serves both our internal teams and our external customers in a meaningful way.

What You’ll Do

We’re looking for a Senior Product Manager who loves to solve hard problems, iterate quickly, work cross-functionally, and share learnings collaboratively.

This is an exciting opportunity to own and shape the future of notifications at Postman, ensuring that we communicate with our users in a way that is timely, effective, and respectful. If you’re excited about solving complex problems at the intersection of product, engineering, and user engagement, this role is for you.

Must Have

• 6+ years of experience in Product ideally on B2B software products
• Background in consumer-facing, high-scale products, ideally with a focus on notifications or messaging
• A love of experimentation, iterating, and sharing learnings
• You tackle complex product challenges and simplify them
• Excellent analytical and problem-solving skills. Ability to translate data into actionable insights.
• Strong systems thinking. Can connect the dots, spot challenges and edge cases, and integrate multiple considerations.
• Experience leveraging user research and data-backed insights as your true north star to guide and drive your product roadmap
• Based in the San Francisco Bay Area

Nice-to-have

• Familiarity with notification delivery frameworks, including push notifications, in-app banners, modals, and email
• Experience working in PLG (Product-Led Growth) environments and driving user activation and retention through messaging strategies
• Passion for building user-centric experiences and ensuring notifications are both useful and non-intrusive
• Successful history of building personalized and contextually relevant experiences that are tailored to each customer's needs and preferences
• Experience in a land and expand GTM model
• Experience applying machine learning to notification or messaging systems
• Experience working on developer tools

The reasonably estimated base salary for this role ranges from $190,000 to 240,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.