What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Senior Product Manager (Growth) position?

The suggested salary for this position is $158,500 - $204,500*

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

Senior Product Manager job at Fresha

About Fresha

Fresha is the only subscription-free appointment booking software for beauty and wellness businesses.

Available in 120+ countries worldwide, used by 100,000+ businesses and 450,000+ professionals worldwide. Over 800 million appointments have been booked through Fresha to date.

Salon, barbershop and beauty professionals can use the platform to manage their entire operations with intuitive software and financial technology solutions. Fresha has zero monthly fees with optional paid features, including card payment processing.

The Fresha ecosystem gives beauty and wellness professionals everything they need to run their businesses seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, product inventory, and team management, all in one place.

Fresha also allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace.

Fresha is headquartered in London, United Kingdom, with global offices in New York City, Vancouver, Sydney, Dublin, Amsterdam, and Warsaw. The company raised $185M in venture capital funding to date from leading institutional investors

Role overview:

Given our exciting and progressive growth plans, we are looking for an exceptional Senior Product Manager to come and join our global business.

Reporting directly to the Head of Product, and working collaboratively with engineers, designers, data analysts, and marketers. Bringing a product vision to life; researching, building, and delivering a world-class user experience for our customers and partners in an innovative environment.

You will be accountable for influencing and shaping how our partners grow their business across the Fresha marketplace and also how they manage and improve their business operations on a daily basis.

This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.

Key accountabilities

Developing and executing a comprehensive growth strategy and roadmap, aligning with business objectives and market trends.
Identifying and prioritising key growth opportunities, including user acquisition, engagement, and retention strategies.
Conducting market research and competitive analysis to stay informed about industry trends and best practices.
Leading end-to-end product development, from ideation to launch and beyond, ensuring timely delivery and high-quality execution.
Collaborating closely with cross-functional teams, including engineering, design, marketing, and operations, to define product requirements and specifications.
Driving the product backlog, prioritise features, and making data-driven decisions based on user feedback and market insights.
Developing and implementing user acquisition strategies to drive app downloads and user registrations.
Optimising conversion funnels and user onboarding experiences to maximise user engagement and retention.
Leveraging data analytics and A/B testing to identify growth opportunities, track performance, and optimise key metrics.
Collaborating with internal stakeholders, including executives, marketing teams, and operations, to align product strategy with business objectives.
Communicating product vision, progress, and results to stakeholders, ensuring transparency and building strong working relationships.

This list is not exhaustive and there may be other activities you are required to deliver.

Skills, experience & qualifications required

5+ years of product management experience, preferably in a scale-up B2B SaaS company within the beauty, wellness, or related industries.
Proven track record of successfully leading and delivering complex software products and features, ideally in the areas of payments, checkout experience, gift cards, subscriptions, or reporting.
Strong analytical skills, with the ability to translate data and insights into actionable product strategies and roadmap plans.
Experience working in an agile development environment, employing iterative and data-driven methodologies.
Exceptional communication and leadership skills, with the ability to influence and collaborate effectively across cross-functional teams and stakeholders.
A customer-centric mindset, with a passion for understanding customer needs and delivering exceptional user experiences.
Entrepreneurial spirit, with the ability to thrive in a fast-paced, dynamic scaleup environment.
Creative thinking and problem-solving mindset
Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards
Happy to roll sleeves up and assist the team when required (team player)
Self-starter and proactive approach
Comfortable working in a fast-paced and changing environment

Benefits

Thriving Scale-Up with Boundless Opportunities: Fresha is a well-funded and rapidly growing scale-up, offering immense potential for personal and professional growth. Join us at this exciting stage and be part of a journey where your career can skyrocket.
Competitive Compensation: We believe in recognising the value you bring to the table. Your salary will be competitive and commensurate with your experience.
Accelerated Career Development: Are you a high achiever ready to soar? At Fresha, we provide a fast-track career path for exceptional performers like you. Demonstrate your skills and dedication, and watch your career reach new heights with us.
Collaborate with Top Engineering Talent: Join our team and collaborate with some of the finest engineering minds in Europe. Fresha brings together talent from London, Warsaw, and beyond, creating an environment where innovation flourishes and ideas come to life.
Global Impact, Transforming an Industry: As a member of our team, you'll work on a global platform that is revolutionising a rapidly growing industry segment. Your contributions will shape the future and make a tangible impact on businesses worldwide.
Flexible Working Hours: We understand the importance of work-life balance. Fresha offers flexible working hours, allowing you to manage your professional and personal commitments effectively.
Vibrant and Collaborative Culture: Join a company that exudes energy and fosters collaboration. Our vibrant company culture promotes teamwork, creativity, and open communication. You'll be part of a supportive community that values your ideas and encourages personal growth.
Engaging Social Events: We believe in celebrating successes and fostering strong bonds within our team. Enjoy company social events that provide an opportunity to unwind, connect with colleagues, and have fun together.
Work with Great People: Join an energetic team of professionals who are leaders in their respective fields. At Fresha, you'll be surrounded by driven individuals who are passionate about their work and strive for excellence.

Inclusive workforce

At Fresha, creating a culture where individuals of all backgrounds feel comfortable matters.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

If we don't respond to your application within 7 days, please assume your application has been unsuccessful

Senior Product Manager (Growth)

Key accountabilities

Skills, experience & qualifications required

Benefits

Questions & answers for this position

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