Our success is dependent on building teams that include people from different backgrounds and experiences who can challenge each other’s assumptions with fresh perspectives. To that end, we look for a diverse pool of applicants including those from historically marginalized groups — women, people with disabilities, people of color, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second generation immigrants, veterans, and people from different socioeconomic backgrounds.
You will build a scalable Outreach API ecosystem for customers and developers to extend Outreach to deliver value to our end users. Over time as we extend our support for developer SDKs, you will help build a thriving partner ecosystem to deliver on a “first of its kind” marketplace for the Outreach platform.
In This Role You Can Expect To:
- Design our public API architecture, strategy, and developer culture.
- Define, maintain and prioritize our roadmap around APIs and Extensibility backlog to serve our end users with the best next action to achieve their desired outcome.
- Own instrumentation, monitoring, analysis and reporting of our public APIs and client SDK usage.
- Conduct frequent customer, market and competitive research to build and maintain our product extensibility strategy.
- Work with partners in internal sales, onboarding success, customer success and technical success teams to ensure the extensibility strategy and roadmap caters to the needs of our customers.
- Lead our extensibility product release cycles end-to-end collaborating closely with senior peers, internal cross functional teams, and external customers and partners.
Basic Qualifications:
- 5+ years of experience building great products, including responsibilities driving prioritization, trade-offs, timelines and go-to-market
- Strong technical aptitude; deeply familiar with modern application development and hyper-focused on data
- Has prior experience in building external APIs and webhooks to connect with external systems.
- Deeply analytical, high EQ, curious and process oriented.
- Skilled at rapidly assessing a product landscape and synthesizing highest priority opportunities
- Ability to define long-term business strategy, and drive impact on short-term product goals
- Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others
- Deep understanding of customer needs, and strong motivation to tackle their problems
- Demonstrated technical proficiency and effectiveness working closely with engineers
- Strong skills around cross-functional collaboration, influence, and communication
- Ability to achieve clarity and drive focus in complex domains
- Strong analytical abilities and prior experience with building business cases, data analysis, and problem-solving
Preferred Qualifications:
- Built, managed and maintained a product line in a related GTM motion in B2B/SaaS application stack
- Past experience in an API-centric and platform extensibility environment preferred.
- Bachelor’s degree; MBA or related graduate degree preferred
- Previous experience with enterprise customers and building enterprise scale solutions is preferred
Why You’ll Love It Here
● Highly competitive salary
● Amazing working space with a running track on its roof
● Flexible time off, 5 weeks of vacation, and 5 annual sick days
● One personal refresh day off per month, according to the schedule of the department
● 4% employer supplemental pension monthly contribution
● Private medical care for employee and spouse with Program Health Plus
● Life insurance at 2x annual salary
●
5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses
● 16 weeks of annual top up maternity leave pay or 12 weeks of fully paid paternity leave
● Opportunity to be part of company success via stock options program
● Company-organized and personal paid volunteer days to support the community that
supports us
● Relocation package - support offered for foreign future employees and their families relocating to Prague
● Diversity and inclusion programs that promote employee resource groups like OWN
(Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans
● Employee referral bonuses to encourage the addition of great new people to the team
● Fun company and team outings because we play just as hard as we work