Senior Product Manager, Enterprise

Job Overview:

Coursera’s enterprise business is growing at a meteoric pace, and the Product Management team works to help companies, governments, and nonprofits transform their talent. This team leads our efforts to build a product experience that enables enterprise customers of all sizes across the globe to offer the world’s best education to their employees.

As a Senior Product Manager for the Enterprise Admin Platform, you will lead the effort to build out a product experience that enables companies, governments, and nonprofits to offer the world’s best, lifelong education to their employees and other constituents. You will focus on building key experiences to help our enterprise customers achieve success in up-skilling and re-skilling their learners through our platform. This includes building new ways for them to deploy new content to their learners or helping them measure the impact of learning on the skills of their employees. 

You will collaborate with engineering, design and other cross-functional teams to execute on a big-thinking roadmap and build great solutions, making adjustments along the way based on the results of experiments and on feedback from learners, instructors, university and industry partners, and partners organizations, worldwide.

Your work will empower and motivate enterprise customer organizations (and their teams) to take timely and impactful actions in response to learner activity, and to shepherd people along their learning journeys to achieve mastery and career advancement.

Responsibilities:

• Think Big – Translate underlying trends in higher education into product needs today and for the next 5 years.
• Ruthlessly Prioritize – There’s no shortage of great ideas. Identify the highest leverage projects and work cross-functionally to set our product roadmap.
• Great Student and Instructor Intuition -- We expect our PMs to develop - through testing, dogfooding and observation - great learner and instructor intuition and for that to drive the products and experiences we build.
• Understand the Business – Develop a deep understanding of the value of Coursera to employers, students, instructors and universities to inform the development and evaluation of potential business models.
• Ship Product – Manage the end-to-end process of conceptualizing products, acting as the glue between technical and non-technical teams.
• Develop a Shared Vision – Work across the organization to build understanding and enthusiasm for the products being built.

Basic Qualifications:

• 5+ years of product management experience
• 2+ years of experience working on enterprise SAAS products serving multiple constituents at scale

Preferred Qualifications:

• Experience working on Admin and Analytics features
• Excellent user empathy and understanding
• Strong bias to action and iterative learning
• Structured and analytical thinking
• Exceptional communication skills
• Technical background a plus

If this opportunity interests you, you might like these courses on Coursera:

• Digital product management
• Learning How to Learn
• Inspiring and Motivating Individuals
• User Experience: Research and Prototyping

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