Senior Product Manager, E-commerce

About Rutter

Rutter is building the common language for business. Rutter is used by companies all over the world to read and write data across commerce, accounting, and payments platforms. Rutter’s Universal API makes it easy for companies to automate accounting processes, deliver data-driven lending decisions, launch in new markets, and more.

We’re backed by a16z and investors from leading fintech innovators like Plaid, Alloy, Ramp, and Modern Treasury.

The Role

We are seeking a dynamic and results-driven E-commerce Product Manager to join our fast-paced team.

As our E-commerce Product Manager, you will be responsible for developing and executing value-driven strategies that will increase revenue, improve customer satisfaction, and enhance the user experience of our e-commerce integrations product. Working alongside cross-functional teams, you will be responsible for managing the entire product lifecycle, from ideation to launch, and ensuring that all product features meet quality standards and are delivered in a timely manner.

To be successful in this role, you must have a deep understanding of the e-commerce landscape and be familiar with the latest industry trends and consumer behavior. You must also be a strong collaborator with excellent communication and interpersonal skills, as you will be working closely with marketing, sales, engineering, and customers to bring new products and features to market.

You’ll have the opportunity to own an entire product line, and will be reporting to and working alongside Rutter’s CEO, one of the original creators of our product.

You will:

• Oversee the full product life cycle (strategy, build, execution, and utilization) for Rutter’s ecommerce products, and be the internal + external subject matter expert on ecommerce workflows, integrations, and API design.

• Product planning

  • Balance deep market research with customer feedback to prioritize and plan for short (sprint), medium (quarterly), and long-term (annual) horizons

  • Facilitate technical design and problem-solving discussions, ensuring that the product will address a well-understood, well-researched use case

  • Educate internal + external stakeholders on e-commerce workflows and best practices

• Product development

  • Create product design and specification requirements for the engineering team

  • Own product quality and build efficiency for our e-commerce integrations

  • Ensure Rutter’s e-commerce products scale and enable clients to achieve desired outcomes

• Product utilization

  • Deliver prospect and customer demos for e-commerce products

  • Work closely with Customer Success to shorten time-to-go-live/time-to-value and grow customer utilization across platforms and endpoints

  • Conduct customer research to inform feature, endpoint, and platform roadmaps

  • Be the primary point of contact for internal and external questions about our e-commerce products

You have:

• 3-10 years of product management experience

• 1+ year of product management experience in the e-commerce industry or a commerce company

• A deep understanding of e-commerce workflows

• Strong research, analytical, and communication skills

• Experience working with data-driven insights to inform product decisions

• Experience managing a roadmap with multiple products/features, and delivering projects on time and within budget

You (ideally) have:

• Worked on a highly technical product

• Worked at an early stage company

What you'll get:

• A fast-paced, collaborative environment

• Unlimited paid time off, quarterly company-wide recharge days, and a wellness stipend

• 100% medical, dental, and vision coverage

• 16 weeks of paid parental leave

• A stipend to buy your laptop and set up your home office

• 401K match

• Ownership & stake in the company

Where we are, and where you’ll be:

We're remote-first, with a local office in Lower Manhattan. This position can be hired anywhere in the United States.

Compensation

• If performed in New York or San Francisco, the total on-target earnings cash compensation range for this role is $145,103 - $230,506.

• Our actual compensation packages are based on a wide array of factors unique to you, including your skill set, years of experience, and geographic location.