Senior Product Manager - Digital Supply Chain

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.You want to do work that matters. We want to make that possible.

For 30 years we’ve helped the world’s most established brands evolve for a more digital future. We combine strategy, experience design, and engineering to build products and innovate game-changing services that allow our clients to thrive. Through it all, one thing has remained constant – the secret to our success is hiring people like you.

Senior Product Manager (Manager)

As a Senior Product Manager at Publicis Sapient, you act as your clients’ trusted advisor
in leading the overall vision, strategy, roadmap, and prioritization for a specific digital product, or products, within an engagement.

You will collaborate with clients undertaking major Digital Business Transformation (DBT) engagements, specifically within the Digital Supply Chain space, to understand their business, end-customer needs, and then constantly deliver value with fast increment cycles. 

Your Impact:

• Partner with client(s), strategists, experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience
• Develop product vision, strategy, market/user research, by keeping the customer at the centre of everything we do while using design thinking tools.
• Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain paints, and solution options
• Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis
• Establish customer journey mapping to guide product development; then validate that learning with user testing
• Translate product vision into a roadmap containing well-defined, prioritized features that will realize the product vision and value
• Validate and present the business case to the C – level executives and lead business reviews to ensure the team prioritizes the right features
• Serve as a voice of the customer among the cross-functional team, always understanding the customer needs
• Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes
• Masterfully apply Lean Agile practices and frameworks
• Collaborate with product owners, solution managers, and cross-functional product managers, to ensure alignment towards the same program increment (PI) objectives
• Collaborate with system architects to envision and prioritize system enablers
• Represent industry best practice and market trends to assist the client in maintaining competitive advantage
• Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority
• Inspire, lead, and mentor, a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services with focussed knowledge of Supply Chain

Your Skills and Experience

• Demonstrated success managing digital products, strategy, experience, and enterprise solutions/services from ideation to launch,includingengineering and operational quality, within the Digital Supply Space
• Deeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of value with a passion to extend this understanding throughout the organization
• Demonstrated success creating digital products vision, strategy, experience, and enterprise solutions and services - from ideation to launch, including engineering and operational quality
• Experience working with a multi-disciplinary team on customer-focused products and services
• Proven ability in collaborating and leading Program Increment (PI) cycles
• Significant industry knowledge and expertise within Digital Supply Chain industry
• Proven ability to prioritize multiple demands and obtain buy-in from stakeholders
• Practice in workshop facilitation to cultivate the ideation
• Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature increments
• Proven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer value
• Mastery in leading change and inspire others to change behaviors
• Influencer in continuous learning and innovation

Set Yourself Apart With:

• Certified SAFe Product Owner/Product Manager designation
• Certified Agile Product Manager designation

A Tip From the Hiring Manager
A successful Senior Product Manager at Publicis Sapient combines leadership skills, rooted on customer centricity, with tactical product management skills to drive the clients and team in releasing program increments every 10-12 weeks (or applicable frequency at client’s
organization)
 

What you'll get from us:

A big canvas – major companies, major brands, major challenges – our clients want us to answer big questions about what their future business should look like. You will be the at the spear point answering that question – and the answer will shape the experience of millions of people.

Capability – Publicis Sapient works at scale with a breadth and depth of creative, consulting, and technology talent – the ideas you shape will be translated into reality.

Autonomy – you’ll be faced with unique questions and challenges; client teams will look to you for your expertise in your field; you’ll have the chance to shape the company’s response, applying your thinking and expertise in the way that best meets the client’s needs.

Support – we’re committed to making you better at what you do best - plenty of training, learning and development opportunities from conferences to courses to simply working alongside some of the best and friendliest people in the industry.

In the company you’ll find:

Smart, decent, fun, stimulating, collaborative folk to work with.

Lots of travel/work abroad opportunities.

Wellbeing perks included subsidised gym and in-house massages.

Lots of support networks - VivaWomen! (for all genders), Egalite (for LGBT), Uni (diversity council), Hue (people of colour).

Free barista drinks all day, Frinks (free Friday night drinks), free fruit and chocolates (it’s the little things), quarterly Town Halls (with free pizza and drinks).

Benefits of Working Here:

An array of benefits are offered to Publicis Sapient employees - including a revised and leading Family Friendly policy including enhanced maternity/paternity leave. In addition to a leading compensation package, 25 days paid annual leave, life assurance, dental insurance, income protection, private healthcare for you AND your family (pre-existing conditions included), and a pension is the least we want to provide to you.

The learning opportunities here are endless plus of course the opportunity to be part of a game-changing organisation that encourages outside-the-box thinking and empowerment to know that the world is your oyster when it comes to your career! With free soya lattes and gym fee reimbursement being thrown in, you’ll get to taste the best coffee in town (in our opinion).

Flexibility and mobility is required to deliver this role as there may be requirements to spend time onsite with our clients to enable delivery of the first class services we pride ourselves in.