Our mission at Curai is to make high-quality healthcare accessible to all. We are fulfilling this audacious mission by building a scalable virtual-first primary care service that provides patients with high-quality care anytime, anywhere, from any device, at a very affordable price, by blending high-touch clinical care and artificial intelligence.
Our company is remote-first and we consider candidates across the United States.
The Role
The Senior Patient Product Manager will own our end-to-end patients’ Curai Health experience. The patient-facing product PM will be laser-focused on engaging our patients in an experience that feels better than “old-school healthcare” and leans on best practices from consumer technology to drive real outcomes measured by happier, healthier patients.
Who You Are
• A craftsperson who puts your heart into your work, from the big picture to the smallest details
• Curious, creative, and comfortable in the unknown, you thrive in complex, ambiguous, ever-changing environments.
• A pragmatic visionary who understands that shipped is better than perfect
• A natural self-starter and problem solver who takes the initiative
• A team player who knows that great work happens from diverse perspectives and collaboration
• Passionate about Curai’s mission and vision to make high-quality healthcare accessible to all
What You’ll Do
• Work closely with Engineering, UX, Operations, Clinical Operations, and the rest of the product managers' teams to develop the future of accessible primary care and reimagine and deliver a highly coordinated healthcare experience for patients.
• Own the patient product vision, strategy and roadmap for the company. You’ll be responsible for working across the organization and incorporating external insights to inform Curai’s consumer vision, creating the roadmap that will help us deliver on this vision, and leading your team’s execution on it.
• Deepen your knowledge of the healthcare industry through research on companies and trends and by contributing to our business strategy.
• Get your hands dirty. Our product managers sometimes find themselves everywhere, from participating in external discussions and setting the strategy to writing tickets and leading standups.
• Balance is highly data-driven with a posture towards action. You will move fast with thoughtfulness and always have the bigger picture in mind.
• Engage with patients and B2B clients to promote Curai and the patient experience.
• Own your team’s understanding of our product, the market we exist in, and how high-level company strategy translates to day-to-day work. Communicate clearly and often.
• Drive alignment across diverse stakeholder groups, including designers, developers, clinicians, data scientists, and more.
• Vet third-party software vendors for new feature work that may help us accelerate certain aspects of the experience.
• Lean on research and direct patient feedback to understand “the voice of the patient” and use that to drive the product roadmap.
What You’ll Need
• 7+ years of consumer-facing product experience with quantifiable business and end-user impact
• Embrace ambiguity and grey areas while leading the company forward
• Enthusiasm for building a product that satisfies the goal of increasing access to healthcare
• Reliability, self-motivation, and grit
• Demonstrated ability to work and lead cross-functionally
• Excellent verbal and written communication skills. Clear communication that flows from clear thought
• Facility with synthesizing quantitative and qualitative data into themes or conclusions
• High EQ and user empathy
• Appreciation for the complexity of healthcare and understanding the different ecosystem players
Nice to have
• Experience leading multidisciplinary project teams and delivering complex work
• Experience in driving growth and user acquisition
• Machine learning & AI exposure
• User research experience
This position's annual base salary range is between $155,000 and $190,000. Stock grants also play a key part in any offer; they significantly increase your overall compensation package based on company success. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
What We Offer
Culture: Mission driven talent with great colleagues committed to embodying our values, collaborating closely, and driving performance
Wellness: Unlimited PTO, flexible working hours, and remote working options
Benefits: Excellent medical, dental, vision, flex spending plans, and paid parental leave
Financial: 401k plan with employer matching
Curai Health is a startup with a small, but world-class team from high tech companies, AI researchers, practicing physicians, to team members from non-traditional career paths and backgrounds. We also have research partnerships with leading universities across the country and access to medical data that facilitates research in this space. We are a highly collaborative, data-driven team, focused on delivering our mission with funding from top-tier Silicon Valley investors including Morningside, General Catalyst, and Khosla Ventures.
At Curai Health, we are highly committed to building a diverse and inclusive environment. In keeping with our beliefs and values, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. To promote an equitable and bias-free workplace, we set competitive compensation packages for each position and do not negotiate on our offers. We are looking for teammates that are mission-driven, embody our core values, and appreciate our transparent approach.