Senior Product Manager, Billing

Senior Product Manager, Billing

Alma is seeking a mission-centric Product Manager to join our team. In this role, you will be responsible for developing the billing tools and services that empower new and seasoned therapists to take control of their financial future while providing the best possible care to their clients. The ideal candidate for this role is collaborative and enjoys working with cross-functional teams to solve complex problems and build scalable solutions that result in trusted and streamlined user experiences.

What you’ll do:

• Develop a broad comprehension of behavioral health market trends, industry challenges, key stakeholders, relevant products, and technologies.
• Build payment functionality that is efficient, secure, and intuitive, minimizing the time and effort providers spend on administrative tasks, and maximizing the financial return for their work
• Drive execution of the product roadmap and set feature priorities through data-driven and customer-centric considerations.
• Manage complex projects, spanning many functional teams and cross-functional initiatives; identify and communicate cross-functional impact of decisions within functional teams.
• Collaborate with a cross-functional team of engineers, designers, and data analysts.
• Define, track, and analyze overall performance and financial, customer, and operational metrics.

Who you are:

• You have 4+ years of experience as a Product Manager with a strong desire to own a product strategy and roadmap.
• Prior experience with billing and/or payment systems is a plus, though not required.
• You are able to work cross-functionally while listening first to build consensus with internal and external stakeholders to implement solutions, resolve problems, and measure success, and  have a track record of building positive relationships across a broad, diverse organization.
• You have strong project management skills and excellent presentation and communication skills.
• You have a strong grasp of highly technical concepts. You can describe highly technical products to a non-technical audience.
• You are adept at agile methodologies and taking an iterative approach to product lifecycle management.
• You have a history of balancing quantitative data against intuition in product decision-making and successes.
• You value a culture of inclusion and empathy.
• You feel a passion for Alma's mission – to improve the therapy experience for providers and their clients and simplify access to care.

Benefits:

• We’re a remote-first company 
• Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans
• 401k plan (Roth and traditional)
• Free Alma platform access 
• Monthly therapy and wellness stipends
• Monthly co-working space membership stipend
• Monthly work-from-home stipend to power your wifi, lunches, coffee, etc 
• Pet discount program through United Pet Care 
• Financial perks and rewards through BenefitHub
• Free EAP access through LifeWorks 
• One-time home office stipend to set up your home office
• Comprehensive parental leave plans 
• 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
• Unlimited PTO

Salary Band: $145,000 - $175,000

Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.