Senior Product Designer

Let’s face it: out-of-pocket expenses suck. Manual expense spreadsheets are old-school. No one wants to wait until payday to be reimbursed for something they bought for work, and finance teams have better things to do than spend hours tapping away on Excel.

At Pleo, we’re on a mission to change this. We’re here to make spend management surprisingly effective and empowering – for finance teams and employees.

And that's what we're here to do. But we need your help.

We're seeking an exceptional Senior Product Designer for our Spend Management domain to craft holistic experiences with meticulous attention to detail. You'll transform complex problems into simple, elegant solutions and humanize finance products, positively impacting daily lives. You will ultimately help build a world-class design team at Pleo.

The Spend Management domain, our Pleo Core product, is revolutionizing the entire expense management ecosystem by replacing manual solutions and staying ahead of the competition. Good news, that’s not all: as customer expectations rise, we focus on enabling clients to master cash flows and optimize spending with AI-enabled solutions. Indeed, our aim is to capture additional spend types, particularly in marketing and technology, to become the primary solution for our clients. With a deep understanding of our customers’ needs and the largest consolidated SMB & mid-market spend platform in Europe, Pleo is uniquely positioned to lead the market and drive value for businesses.

In short, joining this domain as a Senior Product Designer means a unique opportunity to shape transformative and innovative solutions that redefine the future of finance.

About the Role
As a Senior Product Designer at Pleo, you'll be immersed in every step of product development.

Together with your team, you will lead the way in designing a world-class experience to help our customers get the best out of Pleo. From identifying when to optimize and when to innovate, you will work closely with your team to identify top opportunities to improve business and customer value at pace.

You will own all design contributions with your team, from discovery, research, prototyping, final design details, and handover, to working closely with engineers.

The Nitty-Gritty Skills Needed

• Design Process & Presentation: Apply the optimal process and presentation methods needed for each project, including double diamond, lean UX, design sprints, and playback.
• Toolkit & Facilitation: Identify the optimal toolkits and facilitation methods required for each project, from customer journey maps to workshop activities.
• Research, Data & A/B Testing: Excellent understanding of modern research methods and the ability to apply them appropriately to each project.
• Visual Design: Continuously evolve our products to be better, simpler, or more elegant, raising our design standards with exceptional modern UI and interaction.
• Experience Design: Create UX outputs that improve our user experience, including IA, experience maps, user journeys, and user flows.
• Service Design & Systems Thinking: Design beyond our existing user journeys to improve our services across all customer touchpoints.
• Business & Strategy: Take ownership of your team's business outcomes.
• Software Skills: Proficiency in Figma, Miro, and Maze.

What You Will Bring

• A persistent drive to continuously improve.
• Strong empathy and a deep understanding of customers, aiming to know them beyond their immediate product needs.
• Natural curiosity about human nature and behaviour.
• Lateral thinking skills that introduce innovative and unexpected experience concepts and solutions.
• Exceptional design skills combining traditional design theory with extensive experience in top-notch digital experiences.
• An instinct for industry trends and keen creative intuition.
• Proficiency with all design tools, methods, and processes, recognizing them as tools to achieve your vision.
• A passion for design that inspires colleagues and sets a benchmark in the design industry.

Show Me The Benefits

• Your own Pleo card (no more out-of-pocket spending!)
• Lunch is on us - with catering in our Lisbon, Copenhagen, and London offices or a monthly lunch allowance paid directly together with  your salary in other markets 🍜
• Private health insurance to ensure you’re fit in body and mind to do your best work
• We offer 25 days of holiday + your public holidays
• For our Team, we offer both hybrid and fully remote working options
• Option to purchase 5 additional days of holiday through a salary sacrifice
• Wellbeing days - fully paid days off designed for a slower pace, allowing you to take time to recharge and prioritize self-care
• We’re trialing MyndUp to give our employees access to free mental health and well-being support with great success so far  ❤️‍🩹
• Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously 
• Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work 👶
• All of us have a stake in Pleo’s success - ask us about our equity grant scheme