What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Senior Product Designer, Operations position?

The suggested salary for this position is $132,000 - $240,000

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

Senior Product Designer job at Opendoor

About Opendoor:

Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. We have assembled a dedicated team with diverse backgrounds to support more than 100,000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions. But the work is far from over as we continue to grow in new markets. Transforming the real estate industry takes tenacity and dedication. It takes problem solvers and builders. It takes a tight knit community of teammates doing the best work of their lives, pushing one another to transform a complicated process into a simple one. So where do you fit in? Whether you’re passionate about real estate, people, numbers, words, code, or strategy -- we have a place for you. Real estate is broken. Come help us fix it.

About the Team

Opendoor is looking for senior product designers to own distinct product and process areas in our homes and customer operations division. This designer will work with the larger team to develop a vision for scaling up an area of the business, then develop a robust suite of tools and processes that map to the north star.

We are looking for designers who are self-starters, strong system thinkers, can handle multiple stakeholders and can mentor more junior designers. The ideal designer for this team has experience working in the digital enterprise / digital tool space and/or in large scale operations.

Role Responsibilities

Research: Partner with User Experience Research to understand common pain points for customers and operators and find product opportunities and priorities.
Ideate: Work alongside Product, Engineering and Operations to shape vision and product strategy and iteratively explore solutions.
Create: Design Journey maps, process maps, info architecture diagrams, wireframes, high-fidelity mock-ups, prototypes and more to envision problems and solutions.
Communicate: Rally stakeholders and your team around your vision and tactics. Showcase your work and rationale behind design decisions.
Collaborate: Know when and how to engage with Product, Engineering and Operations from discovery through implementation.

Skills Needed

Experience: At least 6 years of relevant experience–preferably some of it in the business/enterprise space working on complex projects– as an individual contributor to a Product Design Team
Portfolio: A portfolio with native and/or web projects that highlights your approach to problem solving as well as the solutions themselves. Case studies should demonstrate your skills in research, product strategy, user experience, visual design and interaction design.
Communication: Excellent communication and storytelling skills, in writing and in speaking. Has a well defined design process.
Teamwork: Experience partnering with Product, Engineering, Research to craft a broader product strategy. Ability to run workshops/sprints is a must.

Bonus points if

Experience with large scale operations Opendoor relies on the strategic deployment of people and processes to manage real estate operations at scale.
Service Design: Familiarity with Service Design approaches
Systems Thinking: Familiarity with Systems Thinking approaches
Business background: Deeper understanding of business metrics, business strategy are a plus
Technical background: Technical grounding will allow designers to collaborate more closely with our engineers

For CO Residents Only, and in accordance with C.R.S. Sec. 8-5-101 et seq., the estimated base salary range for this role is $132,000-$240,000 per year. The estimated range is meant to reflect an anticipated salary range for the position in question based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and other available benefits, please speak to the recruiter if you decide to apply for the role and are selected for an interview.

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More About Us:

Want to learn more about us and how we are revolutionizing the home buying and selling process? Learn more about us on our website, check out our profile on The Muse to learn more about our culture from our team members, or read our blog posts to hear about the work we are doing.

We Offer the Following Benefits and Perks:

- Full medical, dental, and vision with optional 85% coverage for dependents

- Flexible vacation policy

- Generous parental leave

- Paid time off to volunteer

Please note that these benefits and perks are available only to Full Time team members and do not apply to contract roles.

Opendoor Values Openness:

Our team celebrates our diverse backgrounds. We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. For California residents: for more information about the categories of personal information that we collect for recruiting purposes, please see our personnel Privacy Policy.

Senior Product Designer, Operations

Role Responsibilities

Skills Needed

Bonus points if

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