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About Hightouch
Data Warehouses have become the obvious choice for storing your data from various sources, but once the data is stored, making the data actionable for all business units has always been a challenge...until now.
Hightouch was founded on the notion that every business team—sales, marketing, support, success—needs (no, deserves!) access to relevant, accurate, and real-time customer data.
Enter: Hightouch’s Data Activation Platform. With our solution, customers across every business unit can see customer data at the right time, take action on it, and build automations to streamline critical processes while also giving data teams confidence with developer-friendly tooling that helps them control, monitor, and debug their workflows with ease.
Hightouch’s vision is a future where everyone can take action on their data.
Who we are:
Hightouch is based in San Francisco, is remote-friendly, and backed by leading investors such as Amplify Partners, Bain Capital Ventures, Y-Combinator, and ICONIQ.
We are a quickly expanding team and believe in diverse backgrounds. We care less about "years of experience" and more about the impact you are able to make. We value high-trust, low ego, and tons of ownership. You get to control your destiny and shape your future at Hightouch. We’re driven by the delight of our customers and know that our best work comes when we take care of each other and encourage each other to do our best work together.
If you’re excited about having strong internal collaboration, writing quality code, and building products with high customer impact -- this is the place for you!
The Role
As a Product Designer at Hightouch, you'll help build product solutions that transform the way creative-minded marketers and data engineers work. You’ll collaborate with our design, product, and engineering teams to help define product strategy and find inspiring ways to delight our users. Your innovative designs will change the industry status quo for products in our space.
This role offers an exciting opportunity to join an early startup and have a significant impact on the team, product, and culture. We’ll rely on you to deliver and maintain a high quality user experience for our rapidly growing customer base.
Your mission
At the highest level, your mission will be to drive the product to success in terms of both user experience and business impact.
- Understand: Distill actionable insights from customer conversations and metrics.
- Identify: Explore many possibilities and determine the highest impact solutions.
- Execute: Craft an intuitive, delightful, and powerful experience for customers.
A Day in the life
- Connect with customers to understand their pain and use cases
- Synthesize learnings and ideate with the team
- Rapidly explore ideas at a low fidelity
- Gather feedback from designers, engineers, product partners, and stakeholders
- Prototype concepts to help narrow down the solution and push the possibilities
- Flex your design craft skills to offer a polished and delightful experience to users
- Collaborate directly with engineering to see your designs come to life
What you bring
- Experience: You’ve designed and shipped user-friendly features or applications in a technical space. Bonus points if you’ve worked on B2B data products.
- Craft: Finely tuned visual, UI, and interaction skills. Ability to identify a user problem and take it from idea to a high fidelity solution.
- Team player: You exhibit kindness and humility. Seeking to understand your teammates and assuming good intentions.
- Communication: You have good verbal and written communication skills and a passion for connecting with users.
- Growth mindset: You’re constantly seeking opportunities to improve your craft, collaboration, and driving product outcomes.
- Tools: You’re proficient with Figma. Bonus points if you have prototyping experience.
Benefits of Working at Hightouch
- Competitive compensation and equity packages
- Health, dental, and vision insurance
- Flexible vacation time (Unlimited PTO)
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- What's the salary range for the Senior Product Designer position?The suggested salary for this position is $152,100 - $200,000*
- Is telecommuting possible for this position?Yes, telecommuting is possible for this position
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