Senior Product Designer (Growth)

In 1954, in Columbus, Indiana, Eero Saarinen designed a branch office with glass walls, no offices, and a completely open floor plan. It was surrounded by trees; the furniture was made by Herman Miller; the lobby flooring was thick, rustic brick. It was built with transparency and community at its core.

Since 1954, a lot of things have happened—Saarinen’s branch is now a conference center, people increasingly live on the internet, and it’s hard to think of a single financial institution that still applies design thinking to their product.

We believe that in 2022 this revolves around thoughtful design, and we’re looking to add a product designer to our growth team to help scale our experience to reach more customers.

The Growth product team at Mercury works on ideas that open up opportunities for, well, growth, that feel organic to the product and are a win-win for both the business and the customer. We are looking for a Senior Product Designer to join the team.

You’ll:

• Closely collaborate with the growth engineers and the business lead to figure out opportunities to add or update features that can bring new and activate existing customers.
• Work across the entire design stack, including: speccing projects; doing user research; designing workflows, detailed interactions; and working with engineers on quality implementation.
• Find elegant solutions to growth opportunities, thinking actively and critically from the customer’s and business perspective.
• Find efficient ways of solving problems.
• Craft designs from first principles (referencing existing solutions is often a poor idea).
• Bring your expertise and opinion to the table.

You should:

• Have experience in the entire design stack: research, user experience design, visual and interaction design.
• Have the ability to design whole systems, not just interface elements or static pages, with a bent toward how to creatively activate growth within complex workflows.
• Gracefully collaborate across different disciplines (engineering, business, business development, support, and others) and welcome feedback and ideas.
• Understand the business and the tech side well enough to be able to form an opinion and effectively push back when needed.
• Be practical. Seek the balance between the quality and speed. Understand the balance between perfect design and getting to market.
• Seek pushback. Ask partners to think critically about the solution you’re working on and uncover the areas that you might have missed, test with customers.
• Be able to create elegant, calm designs that predict and exceed users’ expectations.
• Exhibit kindness and humility in everyday interactions.

The design org at Mercury has about 20 product and brand designers. Check out mercury.design to learn more about the team. And here you can explore at the product.

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