Senior Product Designer, Flows

Who Are We?

Postman is the world’s leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on Twitter via @getpostman.

Our team joined Postman through the acquisition of Akita and currently operates as a startup within Postman.

We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity

With Postman Flows, our vision is to transform how both developers and non-developers interact with software development through a beautiful visual canvas in a collaborative space. Our goal is for users to begin building software within minutes of signing up, enabling anyone to create software solutions, regardless of their previous coding experience. This opens up software development to a broader audience, making it as intuitive as using any daily productivity tool.

As we continue to refine Postman Flows with feedback from our community, we’re searching for a visionary, full-stack product designer to elevate our product. The core responsibilities for this role include conducting user interviews to deepen product understanding and user requirements, collaborating closely with users and the team to tailor user journeys, and addressing complex design challenges to craft a seamless, engaging product experience.

Read more here about our vision.

What You’ll Do:

• Develop and implement research strategies to create personas and user journeys for a groundbreaking product. This includes foundational research to comprehend the landscape without our solution, and user testing to pinpoint enhancements.
• Design a novel product category with intricate information architecture needs.
• Collaborate intensively with product and engineering teams. Host design jams, and produce artifacts to foster team cohesion and clarity around design objectives.
• Partner with product and engineering to establish team roadmaps, and research agendas that effectively drive our ambitions.
• Regularly iterate with users to progressively refine the product.

About You:

• You love hard UX problems. You get obsessed with understanding complex user needs in order to create simple, intuitive user experiences. You have strong UX research and prototyping skills.
• Thrive in a scrappy environment, always eager to determine the simplest way to test the next feature. You don’t mind interrupts and can pull together quick demos when needed.
• Excellent communication and collaboration skills. You’ll be working closely with our entire engineering team, synchronously and asynchronously.

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

What Else?

This role is based in the greater New York City area, and the reasonably estimated salary can be requested anytime. Actual compensation is based on the candidate's skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer comprehensive benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Salaries will vary outside of the listed metropolitan areas & the U.S.

Equal Opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.