Senior Product Designer

Hi 👋 - We're Ember - an app designed to liberate millions of business owners from the burden of dealing with accounting and tax by using technology to automate the process of managing their business finances and obligations.

Since launching in 2019 - we've built a product our users love, achieved a clear product-market fit, raised a fresh round of funding, and have become one of the fastest-growing start-ups in the UK today - with over 1,500 businesses running on Ember.

Over the next six months, we’re looking to continue this rapid growth, getting Ember into the hands of thousands more business owners. To help us get there, we are looking for a Senior Product Designer to own the end-to-end journeys in our web- and mobile-apps for all our users. You'll both optimise existing journeys, and build our new ones as our feature-set expands. You and your manager (Head of Product - Karina) will evangelise user-centricity across the company and beyond.

You will work closely with the product team to design assets and UI components, while also collaborating on design research to create user flows that ensure a friendly user experience for our customers. You will have the opportunity to design from conceptualisation through to production, as well as prototype and test your designs both internally and with our users.

Why this role?

Flexibility: Fully remote within the UK and EU, or you can choose to work from our London office

Personal Development: £1000 training budget and 1 dedicated training day a month

Ownership: Own the holistic user experience at Ember

Salary and Equity: £60,000 - £85,000 + Equity

Responsibilities

• You'll own the holistic user experience for all our users.
• You'll evangelise user-centricity by owning user research (including recruiting candidates, running interview sessions, and communicating results to relevant stakeholders).
• You'll group users into JTBD buckets and understand their needs deeply and empathetically. You'll quickly have reference users for us to call to sense-check ideas.
• You'll rapidly prototype and test out ideas using a range of tools (we have a usertesting.com subscription 🥳 and are excited to take your lead on seeing how else we can separate good ideas from the bad efficiently and systematically).
• You'll have an incredible eye for detail and consider all edge cases. We hope this amount of detail brings you joy (it does for us 🤩).
• You'll always look out for better ways to manage developer handover, working as #oneSquad to deliver some amazing solutions to our users.
• You'll work on our design system (it still needs a name 🛫), making sure that the user experience is consistent, predictable, and delightful.
• And you'll design most of the user journeys for the app, alongside our incredible designer Nika 👩🏻‍💻.

Requirements

• Deep understanding of layout, hierarchy, typography, color, and motion
• Excellent knowledge of prototyping tools (Figma etc.)
• Good knowledge of Adobe CC tools (Illustrator, Photoshop)
• You are able to identify both small and large usability issues within the product and know how to test your assumptions with our users or look-a-like audiences (e.g. on usertesting.com)
• You are able to recognise UX debt and make recommendations for its resolution with the help from the Head of Product
• You are able to take responsibility for all aspects of the of the feature you design - from the first wireframe through to implementation
• You understand the user base, business needs, related requirements and technical constraints of your design solutions

Benefits

Share Options: Everything we do is down to our team & we believe that we should all own a part of what we're building - that's why we give equity in the company to everyone on our team.

Hybrid Working: Work where you do your best work. We have a beautiful London WeWork office that's available for anyone to use, we're also happy for you to work remotely or a bit of both.

Training Days: Everyone in the team is encouraged to take 1 day a month to spend on personal & professional development. This helps both you & Ember level up.

Learning & Education: We also provide everyone with an annual training budget of £1,000 to spend on books, courses and conferences!

Holiday: We offer 32 days of holiday a year, including bank holidays – and we encourage you to use them all!

Socials: There's an amazing camaraderie among the team and at least once a month we all like to get together and let our hair down a bit. The monthly all-hands is not one to miss!

Work from Abroad: Everyone in the team is also eligible to take up to 4 weeks a year working from abroad. Whether it's Barcelona or Berlin - you can check into the local WeWork and go about your business.

Health & Wellbeing: We offer paid sick leave for both physical & mental health.

Pension: We’ll automatically enrol you into our pension scheme with Smart Pensions. We pay 3% on top of your salary into this.

Inclusion & Diversity at Ember

At Ember, we celebrate and support the differences that make you, you. We’re proud to be an equal opportunity workplace and affirmative action employer. We truly believe that diversity makes us better.