What is the type of contract for this position?

The contract for this position is a Full-time contract

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

Senior Lead Product Manager

Launched in 2013, ManoMano is the European leader specialised in DIY, home improvement and gardening online. ManoMano brings together the largest offer of DIY & gardening online products. With more than 3600 seller partners and 10 million products, ManoMano brings together the largest offer across 6 countries : France, Belgium, Spain, Italy, Germany, United Kingdom.

We currently are 850 Manas & Manos, including a quarter of international talents and 24 nationalities, working in our 4 offices (Paris x2, Bordeaux and Barcelona). People are at the heart of ManoMano’s culture around our 3 core values : boldness, ingenuity and care.

Joining us is a tremendous human and business adventure ! We offer an ideal and (hyper)dynamic environment to put your skills on innovative and concrete projects on a European scale.

Take a look at our Blog : https://medium.com/manomano-tech

Product organization at ManoMano is divided into 7 Gears (Mega-Tribe):

SELLERS: Provide the best experience to our sellers to grow their business (main KPI: seller revenues)

COMMERCE & CLIENTS: Help customers discover what they need (North Star Metric: add2cart rate)

PROJECTS & SERVICES: Help the customer to set up his own project with advice. We will propose some new services dedicated to DIY.

OPERATIONS: Offer the most seamless and reassuring delivery and after-sales experience (main KPI: NPS and CSAT)

MONEY: Provide a secure & best-in-class pay-in and pay-out experience (main KPI: Payment CVR & Compliance).

BTOB: Transform the DIY marketplace to help construction entrepreneur to run their business (main KPI: B2B repurchase rate).

CATALOG: Provide the best experience to sell a product.

Each tribe includes several Feature Teams (FTs) gathered within Groups (small entities of up to 4 FTs).

→ The open position of Senior Lead Product Manager is in the Catalog tribe. This tribe has today 8 FTs in 3 groups.

Your Senior Lead Product Management role at ManoMano:

As Senior Lead Product Manager for Catalog, you will be responsible for a whole part of the Catalog Management on Products or Offers. With your team of Product Managers, you will ensure the best quality of the experience for our main asset from our sellers towards our clients. You will be responsible for the products (title, descriptions, attributes) or the offers (price, tax, stock,… ) for our customers in France, Italy, Spain, Germany, the United Kingdom, and Belgium. Your role will be in the middle between our sellers and our channels to have the best in class experience. You will be the owner of our key asset with our 14M products and offers. In your role, you will work closely with other lead product managers, product managers in your train, the head of product but also with business owners anywhere in the company. A key objective is to have completed and qualitative products and offers always up to date with a high level of performance. This job is also an opportunity to understand our customers and create adapted journeys to the type of customer (B2B, B2C), their kind of purchase (categories, single vs bundles, price vs delivery), and align them to our business objectives.

As a Train we are setting our ambition as a collective effort with common goals, requiring Lead Product Manager to be a great leader for its assigned Group, but also a great team player by supporting transversal projects that have direct impact on Seller, Clients and Internal User Experience.

The role reports to the Head of Product Catalog. Your future manager has more than 15 years of experience in e-commerce and services and will coach you in your journey to become a great Senior Lead Product Manager. Additionally, your future manager is passionate about diversity and inclusion and appreciates people from different backgrounds and cultures.

Your main missions will consist in:

1. Product discovery:

Master the problem space of your feature team through a deep knowledge of the buyer's pain points and needs through qualitative research (assisted by our user research department), quantitative data (NPS results, Customer Effort Score verbatims), or understanding regulatory frameworks (in partnership with our Legal, Compliance and Finance teams).

2. Product strategy:

- Build and nurture the product vision based on the data you gathered (from users, your team, data analysis, competitors, user research, regulatory frameworks…).

- Turn that into a strategy and a well-thought roadmap: you will make sure that we're building the right features at the right time.

- Make sure your team and stakeholders understand and embrace it through your engaging communication.

- Integrate your product strategy within the company strategy. - Provide regular feedback and communicate the vision to the leadership team.

3. Management:

- As a Senior Lead Product Manager you are responsible for coaching 2 to 3 individual PMs with various level of seniority and mastery of the role. You are responsible for providing them with the correct environment for them to impact their KPIs and grow in their personal development.

Expected profile:

- You understand and know the key at stake on massive flows and feed and databases.

-You have ever built and used APIs and microservices.

-You worked on back-end environments and be obsessed by performance, reliability and big data feeds.

-You have excellent communication skills and intuition to adapt your message according to your audience.

-You have an engineering mindset or an Engineering degree. If you have a Business School degree or any other kind of education, you are comfortable working and communicating with Engineers, and you are willing to learn more.

- You are comfortable with a fast-growing scaleup, which means you can adapt quickly, see the big picture, pay attention to details, and you can find ingenious ways to maximize resources.

- You have developed empathy to understand customers and ask the right questions to discover the underlying problem.

- You are comfortable handling data (in Excel, SQL, or something more advanced, the choice is yours, but you know how to get insights independently). You believe that data should help drive your product strategy. You can prove your hypothesis through data points.

- You can synthesize data and communicate the most critical insights.

- You are kind, thoughtful and have developed an ability to get things done.

- Your English CEFR level is at least B1.

Bonus points:

- You have experience with high volumes of data.

- You have worked for a PIM company or third party working on products and offers data.

-You worked with data science algorithms to leverage multiple data.

- You understand product matching, GTIN, GS1, variant, bundles

-You have been a Lead Product Manager for more than four years.

- You enjoy DIY, gardening, or home improvement and want to play a role in the reinvention of this market profoundly.

It is OK to apply without meeting all the requirements; tell us why you are the right candidate, your motivation, and what you would need to be successful.

Interview Process:

1. Phone interview with a Talent Recruiter

2. Zoom interview with the Head of Product (hiring manager)

3. Zoom interview with the IT Lead

4. Zoom interview with a VP PM

Benefits at ManoMano:

- People: Smart/ diverse backgrounds / international environment/ A positive, supportive & dynamic atmosphere

- Work: office/ hybrid/ full remote

- Technology: Get a laptop you love to do your best work

- Time off: 30 days of paid vacation

- Flexible working hours including Friday afternoons off

-Sports: free gym membership provided by Andjoy

- Healthcare: Private Health Insurance provided by AXA

- Food: Ticket Restaurant (flexible remuneration)

- Transportation: Ticket transportation (flexible remuneration)

- Career development: 4 weekly hours dedicated to training with digital and interactive platforms. English training included.

- ManoMano monthly discounts

We're actively seeking applications from candidates of all backgrounds.

If all the above rings a bell, it probably means that we are meant to meet each other ! Please get in touch.« So, come and plant the seeds of your success and gather the fruits of your labour »

The information collected on this form is recorded in a file used by ManoMano - Colibri SAS so that we can process your application.

The data is kept for 2 years from the date of your application. You can access your data, rectify it, request its deletion or exercise your right to limit the processing of your data. You can also exercise your right to the portability of your data. Consult the cnil.fr website for more information on your rights.

To exercise these rights or if you have any questions about the processing of your data under this scheme, you can contact our data protection officer by writing to [email protected].

If, after having contacted us, you feel that your "Data Protection" rights have not been respected, you may submit a complaint to the CNIL.

Senior Lead Product Manager_ Catalog (France/Spain)

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