Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.
*Banking services provided by MVB Bank, Inc., Member FDIC
Intuit Credit Karma, Consumer Group is looking for a visionary and experienced Senior Director of Product Management to lead key areas within our Consumer Money Product team. You will be responsible for defining the product strategy, roadmap, and execution for our banking and financial insights tools. This role requires a leader who is deeply customer-obsessed, has a strong understanding of the fintech landscape, and can inspire and guide a high-performing team to deliver products that empower millions of users.
What you'll do:
- Define and Execute Strategy: Develop and champion a compelling product vision and strategy for neobanking that aligns with our company's mission and business goals.
- Lead the Product Team: Directly manage, mentor, and grow a team of talented Product Managers, fostering a culture of ownership, collaboration, and continuous improvement.
- Drive Product Roadmap: Own the product roadmap from conception to launch, ensuring it is prioritized based on user needs, business impact, and technical feasibility.
- Cross-Functional Leadership: Partner closely with engineering, design, marketing, data science, and legal/compliance teams to deliver seamless and compliant user experiences.
- Market & User Research: Stay on top of market trends, competitive analysis, and user feedback to identify new opportunities and inform product decisions.
- Measure & Optimize: Define and analyze key product metrics to measure success, inform future iterations, and drive adoption and engagement.
- Communicate & Influence: Act as the voice of the customer and the product, effectively communicating product updates, performance, and strategic direction to senior leadership and stakeholders across the Intuit company.
What we are looking for:
- Experienced Leader: You have at least 10+ years of experience in product management, with a minimum of 5 years in a leadership role managing other Product Managers.
- Fintech and banking Expert: You have a deep understanding of the consumer financial technology space, with emphasis on banking, lending and personal finance.
- Customer-Centric: You are passionate about solving complex problems for users and have a proven track record of building products that delight and retain customers.
- Data-Driven: You are skilled at using data and qualitative insights to make informed decisions and build a strong business case for product initiatives.
- Exceptional Communicator: Your communication and presentation skills are top-notch, allowing you to influence and build consensus with diverse audiences.
- Strategic Thinker: You can think at a high level about product strategy while also diving into the details of execution.
- Highly Collaborative: You thrive in a fast-paced, matrixed environment and can build strong relationships with stakeholders.
Pay Transparency Notice:
Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary range for this role is ($350,000 - $381,250), plus equity and benefits.
Benefits at Credit Karma includes:
- Medical and Dental Coverage
- Retirement Plan
- Commuter Benefits
- Wellness perks
- Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
- Education Perks
- Paid Gift Week in December
Equal Employment Opportunity:
Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.
Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.
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