Senior DesignOps Specialist

We are TravelPerk: a scaling unicorn valued at $1.3billion that has raised over $400m since our creation in 2015.

Backed by world-class investors with portfolios including AirBnb, Stripe, Slack, Trello, Gusto, Twitter, Farfetch and Deliveroo, our team is made up of A-players from across the travel and technology industries.

Over the past few years, we’ve been named the fastest-growing SaaS startup in the world by SaaS1000 and featured as one of the hottest startups to watch by both Forbes and Wired. We’re revolutionizing the B2B corporate travel market—worth over $1.3 trillion— to connect people in real life in an enjoyable and sustainable way.

TravelPerk are innovators. During the last year we have welcomed and acquired the likes of Click Travel, NexTravel and Albatross to the team. From TravelCare, to FlexiPerk and of course GreenPerk we are shaping the future of the industry. Our team continues to emerge stronger and stronger as we adjust to the new normal—and that’s where you come in!

If you’re ready to take off with us, keep reading!

The Role

We are looking for a passionate DesignOps Specialist to help us take our design practice to the next level by defining the tools and processes needed to create consistent experiences at scale. As a part of that process, you will also help us scale and mature Suitcase, our homegrown Design System.

As the Design Ops specialist, you will partner with cross-functional members of our product teams such as design managers, product managers, product designers, engineers, and business leaders. You will help enable the design team to focus their time on designing and shipping great products as well as ensure design has a high bar for quality.

You will report to the Product Design Director and overview the efficiency of the design function across all business areas. You will work closely with front-end developers and the rest of the design team to set up tools and processes that make it easier to build a consistently delightful experience across the entire platform.

What you will do

• Partner with design leaders to map, analyse, and improve efficiencies in our design processes.
• Own the DesignOps roadmap, defining long-term goals and metrics to measure success.
• Create the systems, processes, and tools teams need to complete their work, including frameworks for collaboration across the organization.
• Define and develop design metrics to assess and report on the team's health and effectiveness.
• Own the design tooling budget, managing all purchasing decisions and planning for each year.
• Collaborate with the Design System squad to develop and improve our design system components and documentation for both designers and engineers across native and web platforms
• Set up a scalable and maintainable structure for our Figma teams, projects, and libraries.
• Set up a way for product teams to contribute to and collaborate on our design system

What we’re looking for

• 5+ years designing complex systems or design-related experience
• 3+ years working directly with Product Design teams within DesignOps roles
• Advanced knowledge of Figma, working with capabilities such as shared libraries, variants, and auto-layout
• Experience developing, advocating for and implementing Design Systems
• Solid change management skills to transform how the team works.
• Project management skills, capable of leading programs and teams towards a goal.
• Strong documentation skills to explain processes that large teams can adopt
• Solid communication skills (verbal and written). You are comfortable presenting ideas to multiple stakeholders and articulately defending design decisions.
• Solid understanding of accessibility guidelines and best practices to leverage on the design system to deliver an accessible experience
• An understanding of technical constraints and opportunities through web and native coding languages allows you to communicate ideas effectively with engineers and fellow designers.

Why You’ll Love Our Team

• We are a team of 34 talented Product Designers, Content Designers, UX Researchers, Research Operations and Brand Designers. We like to think of ourselves as high-achievers, goal-oriented, and eager to learn and grow. We foster efficiency through autonomy and creativity through collaboration.
• Working in the Product Design team will ensure high-quality design and strategic impact on the product.
• In the Product Design team, you will find a strong culture of ownership, impact-over-effort and lending support to each other, there are no egos and transparency is highly valued.
• We are a diverse team with multiple nationalities and backgrounds, pushing for getting better, having fun and always asking why (of course).

Wanna know more? You can always find us at travelperk.design

What do we offer?

• Competitive compensation including equity in the company
• Generous vacation days so you can rest and recharge
• Health perks such as private healthcare or gym allowance depending on your location
• "Flexible compensation plan" to help you diversify and increase the net salary
• Flexibility to work from home most of the time with core hours
• Unforgettable TravelPerk events including to travel to one of our hubs
• Mental health support tool for your wellbeing
• Exponential growth opportunities 

We are an IRL (in real life) company and as such have worked hard to build up local hubs in our core markets to support in real life collaborations as much as possible. We of course support flexible working patterns but it is our objective to maximise that IRL connection more than remote.

For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.

TravelPerk is a global company with a diverse customer base—and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at TravelPerk regardless of how you look, where you’re from, or anything else that makes you, well, you.