Senior Creative Designer (6-month FTC)

About Marshmallow

We build financial products that accelerate the economic freedom for people who move across borders. We started with car insurance — insuring over a million drivers — and we’re scaling beyond. Tens of millions of people move countries each year, facing overlooked financial challenges. Our future is in building financial products around their needs to positively impact their lives.

How we work

We’re really proud of the culture we’ve created. We push for progress every day, because we know that we’ll only hit big milestones by taking lots of smaller steps. We’re always open to helping our team mates, sharing our ideas, experience and knowledge to solve problems together. We take risks, think creatively and experiment relentlessly to meet our customer’s needs, and never pass blame when things go wrong. We encourage people at all levels to take ownership of their work, and to be bold in challenging how we do things. Everyone has a voice and the opportunity to make an impact.
And autonomy and ownership are only possible with clear direction. That’s why we collaborate to do in-depth planning twice a year, and make sure we leave with clear goals and objectives that flow from top to bottom. To make sure we’re as aligned as possible across functions, most of our work rolls up into three tribes; Acquisition, Retention & Claims. Each tribe has multiple teams embedded in it, working cross-functionally to do great work.
We’re so excited for all of the challenges up ahead, and we need more people to help us tackle them! If life at Marshmallow sounds like it could be for you, explore our Culture Handbook to find out more.

The Role

We’re looking for a forward thinking Senior Creative Designer to join our Creative Studio team. As an experienced visual designer, you’ll play a pivotal role in creating bold, effective and performance-driven comms and content across marketing and the wider business.

What You'll Do

You’ll be able to think big and bold when it comes to campaign ideas, as well as small and precise when crafting execution. You’ll already be leveraging AI and automation tools to enhance and speed up your production and impact and able to constantly adapt your design approach as this landscape evolves.

As part of the Creative Studio you’ll work closely with our Marketing and Growth teams to create campaigns, promotions and content across all channels with a particular focus on scaling creative for our digital performance channels. You’ll help us reach and convert our new to the UK audience through standout, insight and data-driven creative that’s optimised for performance, tested, iterated, and continuously improved based data and results.

You’ll also work with the wider business to bring our brand, mission and culture to life through comms, creative direction, and asset creation, collaborating with the Design and Experience Team to ensure a consistent brand experience from button to billboard.

Confident in storytelling and art directing motion, you’ll collaborate with the copywriter, motion designer, creative account manager and stakeholders to “get stuff done” at pace. You’ll roll up your sleeves to create high-impact performance assets, from rapid-turnaround A/B test variations to hero campaign concepts.

You’ll be well versed and resourceful in utilising UGC assets to deliver visual communications that speak to customers on their terms, looking and feeling native to their environments and resonating with customers in real terms.

You’re more than someone who just designs — you’ll build relationships with stakeholders, follow up on performance insights, and actively use data to inform creative decisions. You’ll educate and persuade when needed, challenge assumptions, and never settle for “that will do.” As a brand ambassador, you’ll drive high creative standards while ensuring our assets work hard to deliver measurable results.

What we are looking for

• A strong portfolio of high-impact, consumer-facing work that demonstrates great typographic, layout, hierarchy and technical skills across marketing channels, with clear examples of performance-driven creative for paid social, display, search and programmatic.
  

• Proven experience designing for the marketing funnel, with deep knowledge of how to iterate creative based on insights, including creative automation and dynamic creative optimisation.
  

• Confident in creating motion-first assets optimised for performance, ensuring stories work in both quick-cut (under 6 seconds) and longer-form formats.
  

• Experience developing creative variations for A/B and multivariate testing, and iterating based on results to continually improve engagement and conversion.
  

• Ability to adapt creative to different audience segments, cultural contexts, and funnel stages while keeping it on-brand.
  

• Skilled in ideation for all channels and touchpoints, able to spot and exploit opportunities that drive measurable impact.
  

• Experience collaborating in-house with other creatives and copywriters to shape messaging, art direct video, and storyboard concepts.

• Comfort in utilising and testing new AI tools to continuously improve and enhance output and pace in your work.
  

• Strong presentation skills — confident building decks and taking stakeholders on a journey, clearly communicating process, ideas, and rationale.
  

• Strategic and solutions-focused: you understand the “why” and will seek to uncover the real outcomes behind a brief before developing creative solutions.
  

• Organised and proactive, able to take ownership of complex projects, work with multiple teams, and prioritise to meet deadlines in a fast-paced environment.
  

• Deep understanding of Adobe Creative Suite and Figma

Everyone belongs at Marshmallow

At Marshmallow, we want to hire people from all walks of life with the passion and skills needed to help us achieve our company mission. To do that, we're committed to hiring without judgement, prejudice or bias.

We encourage everyone to apply for our open roles. Gender identity, race, ethnicity, sexual orientation, age or background does not affect how we process job applications.

We're working hard to build an inclusive culture that empowers our people to do their best work, have fun and feel that they belong.

Recruitment privacy policy

We take privacy seriously here at Marshmallow. Our Recruitment privacy notice explains how we process and handle your personal data. To find out more please view it here.