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Our success is dependent on building teams that include people from different backgrounds and experiences who can challenge each other’s assumptions with fresh perspectives. To that end, we look for a diverse pool of applicants including those from historically marginalized groups — women, people with disabilities, people of color, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second generation immigrants, veterans, and people from different socioeconomic backgrounds.
Content Design is having its moment at Outreach. The company is the leader in the Sales Engagement and Intelligence industry and its mission is to modernize and scale the sales process. As an integral part of this mission, we’ve started building a powerhouse Content Design team to help ensure our platform remains consistent, compelling, and unique. Our team already has experience at companies like Slack and Airbnb, and now we need you!
As a Senior Content Designer, you’ll help us build powerful, scalable, and human tools to improve the workflows of sales teams and professionals. You’ll use your content strategy and writing skills to inform the direction of some of Outreach’s most exciting projects aimed at making sales work easier. Working closely with Product Design, User Research, Product Management, Engineering, and your Content Design peers, you’ll ultimately be creating a platform that allows businesses to focus more of their energy and time on their customers.
Your Daily Adventures Will Include:
- Partnering with a strong, fast-moving product team of designers, researchers, product managers, engineers, and others (based mainly out of Prague)
- Establishing the content strategy for a given area, ensuring consistency across features and products
- Writing clear, concise, and compelling copy across multiple touchpoints (including UI elements, education, emails, notifications, NUXs, and more)
- Building out messaging frameworks, competitive audits, and other content strategy deliverables to defend rationale for project work and further educate the wider org about Content Design Contributing to the voice, tone, standards, and terminology of the Outreach platform in partnership with the rest of the Content Design team
- Working with cross-functional peers to align on product goals and deliverables, and helping the team strike the right balance between business goals, user goals, and the user experience
- Regularly sharing work and gathers feedback on copy and content strategy, and providing actionable feedback in turn for other writers
Basic Requirements:
- 5+ years of experience as a Content Designer, Content Strategist, or related roles involving writing product copy for web/mobile interfaces
- Outstanding writing, editing, content strategy skills
- Similarly excellent communication skills and systems thinkingProficiency with Figma (or related design tools)
- Strong understanding of common design patterns and UX principles
- Proven experience on content-led projects and other highly-complex product work
- Ability to successfully collaborative in a fast-paced environment
- Comfort working remotely and building relationships across timezones
- Passion for Content Design and for building products with amazing people
- Portfolio of writing samples
Please Include in Your Application:
- A link to your online portfolio or website (and any passwords)
- Your resume and LinkedIn profile
- A few words about why Outreach, and this opportunity, is interesting to you
Questions & answers for this job
- What is the type of contract for this job?The contract for this job is a Full-time contract
- Is telecommuting possible for this job?No, telecommuting is not possible for this job
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