Senior Content Designer

About the role

Content designer, content strategist, UX writer... whatever title you're using, if you understand the power of words and have a strong user focus, we want you on our team.

You'll be part of the Experience team, reporting into the Design Manager. You'll be accountable for every word that appears in your product area and be the go-to person for creating strategic UX copy that's compelling, easy to understand and concise.

What you'll be doing

• Work with researchers, designers, product managers, content and marketing teams in creating and applying a strong and consistent tone of voice to all of our products

• Collaborate with the Experience team and product managers to create a framework and process for continuously improving and testing new content

• Put great copy at the heart of everything you design – in partnership with the rest of the Experience team

• Usability test your work and rapidly iterate to ensure we're always using the right language at the right time

• Work closely with engineers to understand how your content and designs can work in the best possible way for users

• Engage with translation agencies, translators and other content writers to audit and improve user interface copy across all our international markets

Requirements

• Have experience in working with a multidisciplinary team to create outstanding content across a variety of platforms and products.

• Have an understanding of usability and/or UX principles and how they work when applied to a range of products

• Have a track record in creating outstanding, impactful copy for user interfaces on web and mobile.

• Are great at helping your colleagues understand the importance and value of great copy and can explain content design and processes clearly.

Nice to have:

• Experience creating tools and documentation to support the content design team, and helping to embed them in the day-to-day work.

• Experience in A/B testing content across a range of platforms.

• Experience working with conversational copy, such as chatbot writing, conversational design and/or script writing.

Why Deliveroo

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, butWe offer many benefits in areas including healthcare, wellbeing, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that disabled people may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments , please don't hesitate to let us know. We will make every effort to provide the necessary adjustments  to ensure you have an equitable  opportunity to succeed.