Product Owner (Marketing), Revenue Technology & Operations (Remote, Americas)

Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers millions of businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.

The Global Revenue Technology & Operations team is looking for a Product Owner (Marketing) to use their organizational and technical expertise in order to guide and manage the Marketing Technology team’s portfolio of projects and work, while working with stakeholders across different business groups to ensure priorities, and roadmaps are aligned and in sync with Shopify’s overall missions.

The right candidate is passionate about working with marketing platforms and processes, has experience managing a backlog of technical work, and an understanding of Agile best practices. You will be leveraging your knowledge of product ownership best practices while being involved in meetings to scope out stakeholder strategic goals, managing the Marketing Technology team’s backlog and prioritizing requests, reviewing epics/user stories, and working with the lead of the Marketing technology team to create a roadmap which is aligned with those of other key business groups at Shopify. 

You’ll get to do things like: 

• Ensuring there is strong collaboration and communication across the stakeholder groups the Product Owner is responsible for.

• Defining and managing key processes across the backlog that provide consistency, predictability, and transparency into how we manage our teams work

• Liaise with stakeholders across the business to learn their marketing goals and translate that vision into our MarTech roadmap.

• Identifying risks and interdependencies across requests from the business and larger projects driven by strategic initiatives.

• Own the “definition of done” and ensure work addresses the stakeholder’s needs properly. 

• Work with the Business System Analysts, Martech Managers, Technical Program Managers, and others to see projects reach production efficiently and predictably. 

• Managing the Martech backlog as it relates to the overall roadmap of the team.

• Participate in Retrospectives.

• Prior experience working in a Product owner, Marketing Operations role or similar experience managing a marketing technology portfolio

• Ability to articulate and understand MarTech requirements as it relates to systems and infrastructure to support a GTM Revenue Engine. 

• Previous working experience with CRM Platforms (i.e. Salesforce).

• Previous experience prioritizing and managing a technical backlog 

• Ability to work cross-functionally to quickly implement projects.

• Be proactive and capable of seeking information independently, solving conceptual problems and delivering results.

• Ability to translate business goals into technical requirements.

• Excellent communication skills, especially to technical and non-technical audiences

• Ability to prioritize numerous, and competing high-priority tasks. 

• Outside of the box thinker who sees opportunity in obstacles and possibilities in challenges

• A “losing is not an option” attitude and willing to come up with creative, unconventional, and unique solutions to achieve goals

Bonus Experience:

• Professional Scrum Product Owner (PSPO) or Certified Scrum Product Owner (CSPO) Certifications

• Certification in either Marketo Certified Associate or Marketo Certified Expert.

• Deep understanding of Salesforce CRM.

• Familiar with a range of additional MarTech tools (i.e. Drift, SplashThat, LeanData, Bizible).

Closing Date: This posting will close February 25, 2022 at 11:59PM (EST) (or once we have received enough applications). 

You can expect to hear back from us within approximately 2-3 weeks after submitting your application. 

#LI-TJ3 #LI-REMOTE

Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations Shopify is hiring. Learn more here: https://www.shopify.com/careers/work-anywhere

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.