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About Shield AI
Founded in 2015, Shield AI is a venture-backed defense technology company focused on protecting service members and civilians with intelligent systems. Its flagship autonomy software, Hivemind, powers aircraft, drones, and other platforms, enabling complex missions with high reliability in contested environments. With offices in San Diego, Dallas, Washington, D.C., and internationally, Shield AI’s products actively support U.S. and allied operations worldwide.
We are seeking a Product Operations Specialist to work closely with Head of product, ensuring efficient execution across organization, alignment for strategic initiatives and managing day-2-day operations. This role is ideal for a highly organized, analytical, comfortable with ambiguity and adaptable individual passionate about technology, defense, and AI-driven solutions.
What you'll do:
- Act as the execution muscle and strategic advisor to the product leadership, enabling faster and efficient decision-making and operational planning.
- Build and maintain strong relationships with colleagues across all departments.
- Effectively communicate information and updates to the Head of product and other stakeholders.
- Drive efficient and fast-paced cross-functional collaboration across engineering, product and businessfunctions, aligned to outlined product strategy and vision
- Monitor and track key initiatives, ensuring execution aligns with product and business goals.
- Preparecompelling and well-articulated executive briefings, board materials, and internal reports, as needed by senior leadership
- Develop and implement process improvement initiatives, such as workflow optimization, automation, and standardization.
- Identify, suggest and implement data-driven operational frameworks for efficiency.
- Anticipate and identify risks and bottlenecks in product and operational processes and propose solutions.
Required qualifications:
- 4-7 years of experience in a strategy, operations, consulting, product management, or Chief of Staff-like role (preferably in tech, defense, or AI industries).
- Strong analytical, problem-solving, and project management skills.
- Excellent written and verbal communication skills, with the ability to distill complex information.
- Experience working in fast-paced environments, preferably startups or defense tech companies.
- Strong understanding of AI, defense technology, and government contracting is a plus.
- Security clearance (or ability to obtain one) may be required.
Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Questions & answers for this job
- What is the type of contract for this job?The contract for this job is a Full-time contract
- What's the salary range for the Product Operations Specialist, Hivemind Product (R3292) position?The suggested salary for this job is $141,500 - $172,000*
- Is telecommuting possible for this job?No, telecommuting is not possible for this job
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