Product Operations | Savings

Ramp is building the world's first finance automation platform designed to save businesses time and money. Ramp offers 5-in-1 software that consolidates corporate cards, expense management, bill payments, accounting, and reporting into one simple and free solution. More than 3,000 businesses are using Ramp to process billions in annualized transaction volume. Customers include some of the fastest growing startups and unicorns like Ro, DoNotPay, ClickUp, and Applied Intuition, as well as established businesses across the US such as Bristol Hospice, Walther Farms, Douglas Elliman, and Planned Parenthood.

Founded in 2019, Ramp is NYC's fastest growing startup, having achieved a unicorn valuation of $3.9 billion in just over 2 years. Ramp has raised $620 million in funding from investors including Founders Fund, Stripe, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. Ramp is part of the Forbes Fintech 50 and Fast Company's Best Workplaces for Innovators program.

About the Role

As an early member of our product operations organization, you will support Ramp’s growth and savings offerings for our customers as we scale. This role supports the savings team which was previously Buyer and Ramp’s first acquisition. You will leverage data to identify opportunities for our users, build out automation, help manage contract analysis, and increase our overall operational efficiency in how we generate savings. You’ll work closely with relationship managers, product managers, engineers, data scientists and the rest of the company to define ways to help Ramp scale savings (such as procurement intelligence, merchant data, generating savings insights, and more!).

What You’ll Do

• Conduct contract analysis, and support the savings team as we scale procurement-as-a-service to our customers.
• Identify opportunities to automate manual processes to generate hundreds of thousands of dollars in savings for our users.
• Help define the roadmap for the savings team’s vision and mission as Ramp continues to scale.
• Use data to identify opportunities on how we can improve the product experience, savings experience, and overall value brought to customers. 
• Define updates and improvements in product specs in partnership with product and engineering. 
• Work with engineering, support, and product on scaling Ramp’s issue management
• Research SaaS vendors to inform qualifications and benchmarking data

What You Need

• Minimum 1 year working in product operations, business analyst, or dealdesk roles 
• Strong ability to use data to identify opportunities 
• A solid understanding of how SaaS/IT contracts work
• Ability to work in undefined spaces
• Very strong attention to detail
• Strong investigative and critical thinking skills
• Familiarity with and expanding on internally used tools (dashboards) 
• Excellent communication, especially when summarizing complicated billing structures.

Nice to Haves

• Querying data via SQL
• Experience in SaaS Sales
• Experience with Retool and Salesforce

Ramp Benefits (for U.S. based employees)

• 100% medical, dental & vision insurance coverage for you
  • Partially covered for your dependents
• 401k (including employer match)
• Parental Leave
• Unlimited PTO
• WFH stipend to support your home office needs
• Monthly wellness stipend
• Annual education reimbursement
• Relocation support